# Headset EPOS IMPACT D 10 USB ML - EU II

**URL:** https://aio.lv/en/product--epos-1000998--4338308
**Data updated:** 2025-12-29 17:15 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1000998
**EAN:** 5714708008002
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 153.99 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 127.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1000998--4338308

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 23.07.2026 | free |
| Pickup points | 28.07.2026 | 1.89 EUR |
| Courier delivery to door | 28.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT D 10 USB ML - EU II is a wireless headset designed for office and call center use. It features high-quality audio, a comfortable fit, and a sleek black design. With its wireless connectivity, you can move freely while on calls, enhancing productivity. The headset is optimized for Microsoft Teams, ensuring seamless integration and easy access to communication tools. Enjoy clear conversations and a professional appearance with this reliable headset.

## Long description

The EPOS IMPACT D 10 USB ML - EU II is a wireless headset designed for office and call centre environments. It delivers premium audio performance in a compact, black design and is optimised for Microsoft Teams to provide straightforward integration with communication tools. The wireless connection and comfortable supra-aural ear coupling allow users to move around workstations while maintaining clear conversations.
Advantages
The headset combines high-quality audio with a streamlined form factor that helps keep desks tidy and supports hotdesking. Wireless connectivity provides extended reach for flexible movement, while the ear-hook and head-band wearing options offer a secure and comfortable fit during long shifts. The model is certified for Microsoft Teams, enabling one-touch access to calls and meeting features.
Suitable for
Office professionals using Microsoft Teams
Call centre agents requiring reliable wireless headsets
Hotdesk environments where quick plug-and-play setup is needed
Users who prefer supra-aural ear coupling with ear-hook or head-band support
Key specifications
Brand: EPOS
Model: IMPACT D 10 USB ML - EU II (MPN 1000998)
EAN: 5714708008002
Connectivity: Wireless
Ear coupling: Supraaural
Wearing style: Ear-hook, Head-band
Colour: Black
Category: Headphones, optimized for Microsoft Teams
How to use
Connect the headset to a PC or compatible device using the included USB wireless adapter and follow the device pairing instructions. Use the headset controls or Microsoft Teams interface to answer and end calls. Adjust the head-band and ear-hook for a secure fit and position the microphone boom for optimal voice pick-up. Charge or replace the headset battery as recommended by the manufacturer to maintain wireless performance.
Usage recommendations
For consistent call quality in busy office or call centre settings, keep the headset's firmware up to date and position the wireless USB adapter away from other USB devices to minimise interference. Use the Microsoft Teams certification to streamline call handling and meeting access.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Ear coupling | Supraaural |
| Acoustic system | Open |
| Driver type | Dynamic |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless range (line of sight) | 180 m |
| Wireless range (typical building) | 55 m |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Product colour | Black |
| Headset type | Monaural |
| Wearing style | Ear-hook, Head-band |
| Recommended usage | Office/Call center |
| Product type | Headset |

### Other features

| Feature | Value |
|---|---|
| Quantity | 1 |
| Talk time | 12 h |

### Microphone

| Feature | Value |
|---|---|
| Folding microphone | Yes |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Height | 47 mm |

### Battery

| Feature | Value |
|---|---|
| Battery recharge time | 1 h |
| Standby time | 100 h |
| Fast charging time | 20 min |
| Fast charging | Yes |
| Battery operated | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 583 g |
| Package depth | 203 mm |
| Package height | 149 mm |
| Package width | 67 mm |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | USB |
| Base station | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Harmonized System (HS) code | 85183000 |

### Base station

| Feature | Value |
|---|---|
| Base station colour | Black |

## FAQ

### How much does the Headset EPOS IMPACT D 10 USB ML - EU II cost, and is it available for purchase?

The price is 153.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 156 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 23.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT D 10 USB ML - EU II?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4338308/62293255_large.webp