# Headset EPOS IMPACT SDW 5016

**URL:** https://aio.lv/en/product--epos-1001024--10462033
**Data updated:** 2025-12-30 08:41 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1001024
**EAN:** 5714708008262
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 341.49 €
**Prices and availability valid until:** 2026-07-11 23:59
**Price without VAT (21%):** 282.22 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1001024--10462033

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.99 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT SDW 5016 is a single-sided DECT headset designed for office and call center use. It features wireless connectivity, a frequency range of 100 - 11000 Hz, and weighs only 58 g. The sleek black design ensures comfort and style during long hours of use.

## Long description

The EPOS IMPACT SDW 5016 is a single-sided DECT headset designed for professional office and contact centre use. It offers triple connectivity to PC/softphone, desk phone and mobile, super wideband audio with a two-microphone noise-cancelling system, and a lightweight supra-aural design weighing 58 g for extended wear.
Advantages
This wireless headset delivers exceptional speech clarity in noisy environments thanks to super wideband audio and an advanced two-microphone noise-cancelling system. Triple connectivity provides flexible pairing with a PC/softphone, desk phone and mobile device, while DECT wireless range up to 180 m (590 ft) supports mobility around the workspace. The single-sided, lightweight design and available head-band or ear-hook wearing styles offer comfort during long shifts.
Suitable for
 Office professionals who need hands-free communication
 Contact centre and call centre agents using softphones or desk phones
 Workers who switch between PC, desk phone and mobile during the day
Key specifications
 Model: EPOS IMPACT SDW 5016 (MPN 1001024, EAN 5714708008262)
 Connection: DECT wireless, triple connectivity (PC/softphone, desk phone, mobile)
 Audio: Super wideband frequency range 100–11,000 Hz
 Ear coupling: Supra-aural
 Wearing styles: Head-band, Ear-hook
 Weight: 58 g
 Colour: Black
How to use
Pair the headset to each device following the EPOS pairing procedure for DECT devices: set the headset into pairing mode and connect to your PC/softphone, desk phone and mobile one by one. Wear the headset using the preferred style—head-band or ear-hook—and position the microphone close to the mouth for optimal speech pickup. Use the headset controls to manage calls and mute when required.
Usage recommendations
For best results in noisy offices, position the boom microphone approximately 1–2 cm from your mouth and ensure the busy light is visible to nearby colleagues. Charge and store the headset according to EPOS guidelines to maintain battery life and performance.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 100 - 11000 |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless receiver interface | USB Type-A |
| Wireless range (line of sight) | 180 m |
| Wireless range (typical building) | 55 m |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Product colour | Black |
| Headset type | Monaural |
| Wearing style | Head-band, Ear-hook |
| Recommended usage | Office/Call center |
| Product type | Headset |
| Suitable for use in country/location | United Kingdom, Europe, Australia |

### Other features

| Feature | Value |
|---|---|
| Talk time | 10 h |
| Microphone mute | Yes |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 100 - 11000 |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.058 kg |

### Battery

| Feature | Value |
|---|---|
| Battery recharge time | 1 h |
| Standby time | 48 h |
| Battery operated | Yes |

### Operational conditions

| Feature | Value |
|---|---|
| Storage temperature (T-T) | -10 - 60 |
| Operating temperature (T-T) | -10 - 50 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | Phone, USB |
| Quick start guide | Yes |
| Base station | Yes |
| Receiver included | Yes |
| Extra earbuds | Yes |
| Safety sheet | Yes |

## FAQ

### How much does the Headset EPOS IMPACT SDW 5016 cost, and is it available for purchase?

The price is 341.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 20 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, wearing style, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT SDW 5016?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10462033/64629569_large.webp