# Headset EPOS IMPACT SDW 5036

**URL:** https://aio.lv/en/product--epos-1001025--10467943
**Data updated:** 2025-12-30 08:42 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1001025
**EAN:** 5714708008279
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 333.99 €
**Prices and availability valid until:** 2026-07-15 23:59
**Price without VAT (21%):** 276.02 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1001025--10467943

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT SDW 5036 is a single-sided DECT headset designed for office and call center use. It features wireless connectivity, a frequency range of 50 - 11500 Hz, and weighs only 100 g. The sleek black design ensures comfort and style during long hours of use.

## Long description

The EPOS IMPACT SDW 5036 is a single-sided DECT headset designed for professionals in offices and contact centres who need to connect to multiple devices. It offers triple connectivity for PC/softphone, desk phone and mobile, super wideband audio with a frequency range of 50–11500 Hz, a two-microphone noise‑cancelling system and a lightweight supra-aural design weighing 100 g. The headset has a black head-band style and provides extended wireless range up to 180 m (590 ft) for flexible movement.
Advantages
Clear speech in noisy environments is provided by super wideband audio combined with a unique two-microphone noise-cancelling system. The single-sided design and noise-dampening ear pad support long-wearing comfort while allowing awareness of surroundings. Triple connectivity lets users switch between PC/softphone, desk phone and mobile without changing headsets, and the long wireless range offers freedom of movement. A visible busy light and simple call management improve call handling efficiency.
Suitable for
Call centre agents handling high call volumes
Office professionals using PC/softphone, desk phone and mobile
Remote workers who require hands-free communication and mobility
Key specifications
Connectivity technology: Wireless (DECT)
Device compatibility: PC/softphone, desk phone, mobile
Frequency range: 50–11500 Hz (super wideband)
Microphone: Two-microphone noise-cancelling system
Weight: 0.1 kg
Ear coupling: Supraaural
Wearing style: Head-band
Product colour: Black
Wireless range: up to 180 m / 590 ft
How to use
Pair the headset with each device following the manufacturer’s pairing procedure for DECT connections, then switch between connected devices as required for calls. Position the head-band comfortably and place the supra-aural ear pad over the ear for optimal audio and noise dampening. Use the boom microphone to align the two-microphone array towards the mouth for best voice clarity. Monitor the busy light when on calls and use the headset controls to answer, end or mute calls.
Recommendations for use
For consistent audio performance, keep the headset charged according to the user manual, avoid exposing the device to extreme temperatures, and perform firmware updates when provided by EPOS. Clean the ear pad periodically and store the headset on a stand or in a safe place when not in use.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 50 - 11500 |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Frequency band | 1.88 - 1.9 |
| Wireless range (line of sight) | 180 m |
| Wireless range (typical building) | 55 m |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Product colour | Black |
| Headset type | Monaural |
| Wearing style | Head-band |
| Recommended usage | Office/Call center |
| Product type | Headset |
| Suitable for use in country/location | United Kingdom, Europe, Australia |

### Other features

| Feature | Value |
|---|---|
| Talk time | 14 h |
| Microphone mute | Yes |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 100 - 11000 |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.1 kg |

### Battery

| Feature | Value |
|---|---|
| Battery recharge time | 1 h |
| Standby time | 44 h |
| Battery operated | Yes |

### Operational conditions

| Feature | Value |
|---|---|
| Storage temperature (T-T) | -10 - 60 |
| Operating temperature (T-T) | -10 - 50 |

### Packaging content

| Feature | Value |
|---|---|
| Cables included | USB, Phone |
| Quick start guide | Yes |
| Base station | Yes |
| Receiver included | Yes |
| Safety sheet | Yes |

## FAQ

### How much does the Headset EPOS IMPACT SDW 5036 cost, and is it available for purchase?

The price is 333.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 82 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT SDW 5036?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10467943/64629204_large.webp