# Headset EPOS IMPACT SDW 5016T

**URL:** https://aio.lv/en/product--epos-1001035--10469289
**Data updated:** 2025-12-30 08:42 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1001035
**EAN:** 5714708008378
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 326.49 €
**Prices and availability valid until:** 2026-07-14 23:59
**Price without VAT (21%):** 269.83 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1001035--10469289

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT SDW 5016T is a wireless headset designed for office and call center use. It features a frequency range of 100 - 11000 Hz and weighs only 58 g, ensuring comfort during long hours of use. The sleek black design adds a professional touch, while the 3-in-1 DECT system with USB dongle provides versatile connectivity options.

## Long description

The EPOS IMPACT SDW 5016T is a single-sided wireless DECT headset designed for professionals who need reliable audio across PC/softphone, desk phone and mobile devices. It offers super wideband audio, a two-microphone noise-cancelling system, and three wearing styles to suit different users. The headset is certified for Microsoft Teams and meets Teams Open Office specifications, providing clear voice transmission and multi-device usability for modern office and contact centre environments.
Advantages
The headset delivers superior sound quality through super wideband audio and an advanced two-microphone noise-cancelling system that reduces background noise. Its triple connectivity supports seamless switching between PC/softphone, desk phone and mobile, while a wireless DECT range of up to 180 m (590 ft) provides mobility. Lightweight construction (58 g), supra-aural ear coupling and a head-band wearing style are intended to ensure user comfort during long shifts.
Suitable for
 Office professionals using PC/softphone
 Contact centre and call centre agents
 Users who need to switch between desk phone, mobile and computer
Key specifications
 Model: EPOS IMPACT SDW 5016T (MPN: 1001035)
 Connectivity: Wireless DECT with USB dongle (3-in-1 connectivity)
 Frequency range: 100 – 11,000 Hz
 Weight: 0.058 kg (58 g)
 Ear coupling: Supraaural
 Wearing style: Head-band
 Colour: Black
 Microsoft Teams certified; meets Teams Open Office specifications
 Wireless range: up to 180 m / 590 ft
How to use
Connect the headset to your devices using the included DECT base and USB dongle for PC/softphone, or pair with compatible desk phones and mobile devices according to the EPOS setup instructions. Wear the headset in the preferred of the three available styles, position the microphone close to the mouth for best voice pickup, and use the onboard controls to answer calls, adjust volume and mute when required. Charge and maintain the headset following the manufacturer’s guidelines to ensure reliable operation.
Usage recommendations
For best call clarity in open office environments, use the Teams-certified mode and keep the microphone boom positioned 1–2 cm from the mouth. Regularly update firmware and follow workplace hygiene and charging routines to maintain audio quality and headset longevity.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 100 - 11000 |
| Ear coupling | Supraaural |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wireless |
| Wireless receiver interface | USB Type-A |
| Wireless range (line of sight) | 180 m |
| Wireless range (typical building) | 55 m |

### Performance

| Feature | Value |
|---|---|
| DECT connectable | Yes |
| Product colour | Black |
| Control type | Buttons |
| Headset type | Monaural |
| Wearing style | Head-band |
| Operating keys | Mute, Answer/end call |
| Recommended usage | Office/Call center |
| Optimized for | UC, Microsoft Teams |
| Product type | Headset |
| Suitable for use in country/location | United Kingdom, Europe, Australia |
| Control unit type | On-ear control unit |

### Other features

| Feature | Value |
|---|---|
| Quantity | 1 |
| Talk time | 10 h |
| Microphone mute | Yes |
| Packaging content | IMPACT 5000 Headset
Base Station
Cable
Dongle
Safety Guide |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 100 - 11000 |
| Number of microphones | 2 |
| MEMS (Micro-Electro-Mechanical System) microphone | Yes |
| Microphone noise-canceling | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.058 kg |

### Battery

| Feature | Value |
|---|---|
| Battery type | Built-in battery |
| Battery recharge time | 1 h |
| Standby time | 48 h |
| Battery operated | Yes |

### Packaging content

| Feature | Value |
|---|---|
| Quick start guide | Yes |
| Base station | Yes |
| Receiver included | Yes |
| Safety sheet | Yes |

## FAQ

### How much does the Headset EPOS IMPACT SDW 5016T cost, and is it available for purchase?

The price is 326.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 38 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT SDW 5016T?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10469289/62293929_large.webp