# Headset EPOS IMPACT 860

**URL:** https://aio.lv/en/product--epos-1001176--10814576
**Data updated:** 2025-12-30 12:42 (EET)
**Category:** Headphones
**Manufacturer:** EPOS
**Manufacturer code:** 1001176
**EAN:** 5714708009801
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 129.49 €
**Prices and availability valid until:** 2026-07-14 23:59
**Price without VAT (21%):** 107.02 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--epos-1001176--10814576

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 01.07.2026 | free |
| Pickup points | 06.07.2026 | 1.99 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

The EPOS IMPACT 860 is a wired headset designed for office and call center use. It features a frequency range of 20 - 20000 Hz, ensuring clear audio quality. With a cable length of 1.85 m, it provides flexibility during use. Weighing only 159 g, it is comfortable for extended wear. The sleek black design adds a professional touch to your workspace.

## Long description

The EPOS IMPACT 860 is a wired, double-sided headset designed for desk workers in open office and call-centre environments. It delivers super wideband audio and industry-leading voice pickup with EPOS AI™, and includes EPOS BrainAdapt™ to support improved multitasking and reaction times. The lightweight, black circumaural design with soft ear cushions and padded headband is built for all-day wearing comfort.
Advantages
The headset provides clear, natural sound across a 20–20,000 Hz frequency range and strong voice clarity even in noisy surroundings thanks to EPOS AI™. EPOS BrainAdapt™ helps maintain accuracy while multitasking. Intuitive on-cable controls and a 1.85 m cable offer straightforward, reliable wired connectivity for office and call-centre workflows. At 159 g, the unit is comfortable for extended use.
Suitable for
 Office-based desk work
 Call centres and customer service
 Multitasking environments in open-plan offices
 Long shifts requiring comfortable, wired headsets
Key specifications
 Brand: EPOS
 Model: IMPACT 860 (MPN 1001176, EAN 5714708009801)
 Connectivity: Wired
 Frequency response: 20–20,000 Hz
 Ear coupling: Circumaural
 Cable length: 1.85 m
 Weight: 0.159 kg
 Wearing style: Head-band
 Colour: Black
How to use
Connect the EPOS IMPACT 860 to your workstation using the wired connector and position the circumaural ear cups over both ears. Adjust the padded headband for a secure, comfortable fit. Use the inline controls to manage calls and audio levels as required. Ensure the microphone is oriented correctly toward the mouth for optimal voice pickup.
Usage recommendations
For best results in busy, open-office environments, position the microphone close to the mouth and adjust volume to a comfortable listening level. Regularly clean ear cushions and store the headset on a stand when not in use to maintain hygiene and prolong product life.

## Specifications

### Headphones

| Feature | Value |
|---|---|
| Headphone frequency | 20 - 20000 |
| Headphone sensitivity | 99.8 dB |
| Ear coupling | Circumaural |
| Acoustic system | Closed |
| Driver type | Dynamic |
| Noise canceling | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| Connectivity technology | Wired |
| USB connectivity | Yes |
| USB connector | USB Type-C |
| Cable colour | Black |

### Performance

| Feature | Value |
|---|---|
| Cable length | 1.85 m |
| Plug and Play | Yes |
| LED indicators | Y |
| Product colour | Black |
| Total Harmonic Distortion (THD) | 0.5 % |
| Detachable cable | No |
| Headset type | Binaural |
| Wearing style | Head-band |
| Operating keys | Answer/end call, Mute, Volume +, Volume - |
| Sound pressure level (max) | 99 dB |
| Recommended usage | Office/Call center |
| Optimized for | UC |
| Product type | Headset |
| Adjustable headband | Yes |
| Control unit type | On-ear control unit |
| BeamForming | Yes |

### Technical details

| Feature | Value |
|---|---|
| Warranty period | 2 year(s) |

### Other features

| Feature | Value |
|---|---|
| Signal-to-Noise Ratio (SNR) | 68 dB |
| Microphone mute | Yes |
| Pouch | Yes |
| Cable weight | 179 g |

### Microphone

| Feature | Value |
|---|---|
| Microphone frequency | 100 - 16000 |
| Microphone sensitivity | -35 dB |
| Number of microphones | 3 |
| Microphone type | Boom/Built-in microphone |
| Folding microphone | Yes |
| MEMS (Micro-Electro-Mechanical System) microphone | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.159 kg |
| Height | 185.2 mm |
| Width | 211.5 mm |
| Ear pad dimensions (W x D x H) | 74 x 74 x 19.3 |

### Battery

| Feature | Value |
|---|---|
| Battery voltage | 5 V |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 15 - 80 |
| Operating temperature (T-T) | 0 - 40 |

### Packaging data

| Feature | Value |
|---|---|
| Package weight | 344 g |
| Package depth | 210 mm |
| Package height | 205 mm |
| Package width | 55 mm |
| Package type | Box |

### Packaging content

| Feature | Value |
|---|---|
| Quick start guide | Yes |
| Audio adapters included | USB |
| Safety sheet | Yes |

### Logistics data

| Feature | Value |
|---|---|
| Master (outer) case height | 306 mm |
| Master (outer) case width | 246 mm |
| Master (outer) case length | 444 mm |
| Products per master (outer) case | 10 pc(s) |

## FAQ

### How much does the Headset EPOS IMPACT 860 cost, and is it available for purchase?

The price is 129.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 268 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 01.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EPOS products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EPOS service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: ear coupling, connectivity technology, cable length, weight, product colour, wearing style, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Headset EPOS IMPACT 860?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/10814576/64610210_large.webp