# Warranty/Support Extension Extreme Networks AH-HM-S-SL-1Y 1 License 1 Year 24x7 1h Response

**URL:** https://aio.lv/en/product--extreme-ah-hm-s-sl-1y--11617131
**Data updated:** 2025-12-31 08:59 (EET)
**Category:** Other Software & Utilities
**Manufacturer:** EXTREME
**Manufacturer code:** AH-HM-S-SL-1Y
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 152.99 €
**Prices and availability valid until:** 2026-08-09 23:59
**Price without VAT (21%):** 126.44 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--extreme-ah-hm-s-sl-1y--11617131

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 20.07.2026 | free |
| Pickup points | 23.07.2026 | 1.89 EUR |
| Courier delivery to door | 23.07.2026 | 4.99 EUR |

## Summary description

The Extreme Networks AH-HM-S-SL-1Y warranty/support extension provides 1 license for 1 year with 24x7 service and a 1-hour response time. It ensures continuous support and maintenance for your Extreme Networks products, enhancing reliability and performance.

## Long description

The EXTREME AH-HM-S-SL-1Y warranty/support extension provides one license for one year and delivers continuous technical support with 24x7 coverage and a guaranteed 1-hour response time. This product extends existing Extreme Networks support contracts to help maintain device availability and address incidents promptly.
Advantages
This one-year support extension includes 24x7 service availability and an industry-standard 1-hour response time, together with phone support for faster issue triage. It is tied to a single license, simplifying administration and renewal tracking.
Suitable for
Enterprises requiring rapid incident response for network devices
Data centers and critical infrastructure with 24x7 operational needs
IT teams that prefer phone-based technical assistance
Key specifications
Licenses: 1
Duration: 1 year
Service time: 24x7
Response time: 1 hour
Support channels: Phone
How to use
Purchase and register the AH-HM-S-SL-1Y extension against the corresponding Extreme Networks product or account following the vendor activation procedure. Once activated, contact Extreme Networks support via the provided phone channels for incident reporting; the support team will respond within the guaranteed 1-hour window. Keep license and account information available when requesting support to expedite verification and service.
Usage recommendations
Ensure the support extension is activated before your existing coverage expires to avoid gaps. Maintain accurate asset records and contact details to speed up verification during support calls.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | HiveManager Classic Virtual Appliance |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Response time | 1 |
| Number of years | 1 year(s) |
| Phone support | Yes |

## FAQ

### How much does the Warranty/Support Extension Extreme Networks AH-HM-S-SL-1Y cost, and is it available for purchase?

The price is 152.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 30000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 20.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EXTREME products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EXTREME service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11617131/66824117_large.webp