# Support plan EXTREME Support Tier A 3YR EP1 Standard — three-year Standard support

**URL:** https://aio.lv/en/product--extreme-ep1-std-ta-s-c-ew-3yr--11586898
**Data updated:** 2026-02-15 18:40 (EET)
**Category:** Other Software & Utilities
**Manufacturer:** EXTREME
**Manufacturer code:** EP1-STD-TA-S-C-EW-3YR
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 081.49 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 893.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--extreme-ep1-std-ta-s-c-ew-3yr--11586898

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

Support Tier A 3YR Extreme EP1 Standard is a three-year Standard support plan from EXTREME that provides vendor-backed Tier A assistance for eligible Extreme products under the EP1 Standard offering. It covers technical assistance, troubleshooting and software-related guidance, helping organizations secure predictable multi-year support, access to manufacturer help and software updates.

## Long description

EXTREME Support Tier A 3YR EP1 Standard — three-year Standard support provides vendor-backed Tier A technical assistance for eligible Extreme products under the EP1 Standard offering. The plan covers technical troubleshooting, software-related guidance and access to manufacturer updates over a fixed three-year period, helping organizations maintain predictable support levels and continuity of service for covered devices and software components.
Advantages
This three-year Standard support plan ensures access to EXTREME technical resources for Tier A issues, consistent software update availability during the contract term, and structured incident handling aligned with the EP1 Standard service model. The offering reduces operational uncertainty by consolidating support interactions through a single vendor channel and provides documented guidance for problem diagnosis and software-related resolutions.
Suitable for
 Enterprises and service providers that require vendor-backed Tier A support for Extreme hardware and software.
 Projects and deployments needing predictable, multi-year technical assistance and software update access.
 IT teams that prefer centralized vendor troubleshooting and escalation paths for covered products.
Key specifications
 Support level: Tier A vendor-backed technical assistance.
 Duration: three-year coverage period.
 Scope: technical troubleshooting and software-related guidance for eligible products under EP1 Standard.
 Deliverables: incident handling, diagnostic guidance and manufacturer software updates during the term.
 Access: manufacturer support channels as specified in the EP1 Standard offering.
How to use
Purchase and register the support plan for the eligible Extreme product according to vendor enrollment procedures. When an issue arises, contact EXTREME support via the channels specified in the EP1 Standard agreement, provide required product and environment details, and follow the support engineer's diagnostic steps. Use the plan to request software updates and troubleshooting assistance within the three-year coverage window.
Usage recommendations
Keep product details and system configuration information accessible when contacting support, apply manufacturer-released software updates during maintenance windows, and follow vendor guidance for diagnostics to shorten resolution time and maintain consistent support outcomes throughout the three-year term.

## FAQ

### How much does the EXTREME Support Tier A 3YR EP1 Standard cost, and is it available for purchase?

The price is 1,081.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 60000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can EXTREME Support Tier A 3YR EP1 Standard be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EXTREME products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EXTREME service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11586898/66985910_large.webp