# EXTREME Support Subscription EP1 Standard Tier B — 1 Year

**URL:** https://aio.lv/en/product--extreme-ep1-std-tb-s-c-ew-1yr--12243567
**Data updated:** 2026-04-01 09:52 (EEST)
**Category:** Other Software & Utilities
**Manufacturer:** EXTREME
**Manufacturer code:** EP1-STD-TB-S-C-EW-1YR
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 934.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 772.31 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--extreme-ep1-std-tb-s-c-ew-1yr--12243567

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 21.07.2026 | 1.89 EUR |
| Courier delivery to door | 21.07.2026 | 4.99 EUR |

## Summary description

EXTREME EP1 Standard Tier B is a one-year support subscription for EXTREME products. The service provides Standard-level technical support under Tier B for a 12-month period, suitable for organizations requiring vendor support, issue resolution, and maintenance assistance. Intended for use with compatible EXTREME hardware or software to ensure operational continuity and access to vendor support channels.

## Long description

EXTREME Support Subscription EP1 Standard Tier B — 1 Year provides a 12-month vendor support contract for compatible EXTREME hardware and software. The subscription grants access to Standard-level technical assistance under Tier B, enabling organizations to open support cases, receive diagnostic guidance, and obtain remediation advice to maintain operational continuity. This service is intended for environments that need formal vendor support and timely issue resolution throughout a one-year period.
Advantages
This one-year Standard Tier B support subscription centralizes vendor assistance and streamlines incident handling by providing access to trained support engineers and the structured escalation path defined for Tier B. The service supports predictable maintenance windows, helps reduce mean time to repair through guided troubleshooting, and preserves system uptime by offering vendor-validated remediation steps and configuration guidance.
Suitable for
Organizations operating EXTREME network hardware or software seeking vendor-backed support
IT teams requiring formal incident handling and case escalation
Environments where predictable support response and continuity are necessary for operations
Key specifications
Service duration: 12 months
Support level: Standard
Tier: B
Coverage: Technical support and troubleshooting for compatible EXTREME products
Access: Case-based support with vendor escalation procedures
How to use
Purchase and register the subscription according to vendor instructions and associate it with the compatible EXTREME product(s) intended for coverage. When an issue occurs, open a support case through the vendor portal or designated support channel, provide detailed system information and logs, and follow the support engineer’s diagnostic steps. Use the subscription period to request assistance for troubleshooting, configuration guidance, and vendor-recommended fixes.
Usage recommendations
Keep product firmware and software versions documented and available when contacting support, and maintain a record of configuration and recent changes to accelerate troubleshooting. Use the Standard Tier B support for non-urgent and operational incidents that require vendor engagement and follow the vendor’s case submission guidelines for the fastest response.

## FAQ

### How much does the EXTREME EP1 Standard Tier B Support — 1 Year cost, and is it available for purchase?

The price is 934.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 60000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can EXTREME EP1 Standard Tier B Support — 1 Year be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EXTREME products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EXTREME service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12243567/68945049_large.webp