# Service Plan EXTREME Support Tier B EP1 Standard EW 3 Year — 3‑year extended warranty and support

**URL:** https://aio.lv/en/product--extreme-ep1-std-tb-s-c-ew-3yr--11631419
**Data updated:** 2026-02-15 18:49 (EET)
**Category:** Other Software & Utilities
**Manufacturer:** EXTREME
**Manufacturer code:** EP1-STD-TB-S-C-EW-3YR
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 630.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 2 174.37 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--extreme-ep1-std-tb-s-c-ew-3yr--11631419

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 06.07.2026 | 1.89 EUR |
| Courier delivery to door | 06.07.2026 | 4.99 EUR |

## Summary description

EXTREME Support Tier B EP1 Standard EW 3 Year is a three-year service plan providing extended warranty and technical support for qualifying EXTREME products. It covers standard EP1 issues under Tier B service level, offering prolonged warranty coverage, access to technical assistance, and measures to reduce equipment downtime. Suitable for business and networking environments that require reliable support and predictable maintenance costs.

## Long description

EXTREME Support Tier B EP1 Standard EW 3 Year is a three‑year extended warranty and support plan designed for qualifying EXTREME networking products. The plan delivers extended warranty coverage and access to technical support for standard EP1 issues under the Tier B service level. It is intended to reduce equipment downtime and provide predictable maintenance costs through a defined support term.
Advantages
This service plan extends the manufacturer's warranty period and provides structured technical assistance for covered issues, helping to maintain network availability. By defining the Tier B response and resolution model, it supports consistent service expectations and simplifies budgeting for support expenses. The combination of extended warranty and support access reduces administrative overhead associated with separate incident handling and repair coordination.
Suitable for
Enterprise and medium business networks requiring extended hardware warranty and standard technical support
IT departments seeking predictable three‑year maintenance costs for qualifying EXTREME devices
Deployments where minimizing downtime through defined support procedures is important
Key specifications
Service duration: 3 years of extended warranty and support coverage
Service level: Tier B, addressing standard EP1 issue categories
Coverage scope: Extended warranty repairs and access to technical assistance for qualifying EXTREME products
Support channels: Manufacturer technical support access (phone, web portal where available)
Objective: Reduce equipment downtime and provide predictable maintenance processes
How to use
Register the service plan according to the manufacturer's enrollment process to activate coverage for eligible EXTREME devices. When an issue meeting the EP1 standard criteria occurs, contact the specified support channel with device details and a description of the fault. Follow the technical support team's troubleshooting instructions and provide requested logs or configuration information to accelerate diagnosis. If a repair or replacement is authorized under the extended warranty, follow the manufacturer's instructions for servicing or returning affected hardware.
Usage recommendations
Maintain up‑to‑date device inventory and serial numbers to ensure quick validation of eligibility. Follow the vendor's pre‑support checklist—collect logs, perform basic troubleshooting, and note exact firmware and configuration versions—so the Tier B EP1 workflow proceeds efficiently.

## FAQ

### How much does the EXTREME Support Tier B EP1 Standard EW 3 Year service plan cost, and is it available for purchase?

The price is 2,630.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 60000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can EXTREME Support Tier B EP1 Standard EW 3 Year service plan be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EXTREME products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EXTREME service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11631419/66985911_large.webp