# Technical support and extended warranty EXTREME EP1 Standard Tier D, 3-year coverage

**URL:** https://aio.lv/en/product--extreme-ep1-std-td-s-c-ew-3yr--11586900
**Data updated:** 2026-02-15 18:40 (EET)
**Category:** Other Software & Utilities
**Manufacturer:** EXTREME
**Manufacturer code:** EP1-STD-TD-S-C-EW-3YR
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 5 414.49 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 4 474.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--extreme-ep1-std-td-s-c-ew-3yr--11586900

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 07.07.2026 | 1.89 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

EXTREME EP1 Standard Tier D technical support and extended warranty provides manufacturer-backed assistance and warranty extension for a 3-year period. Covers Tier D support under the EP1 Standard agreement, offering access to vendor support channels, issue escalation, and replacement or repair options where applicable. Suited for businesses that require predictable service coverage and faster problem resolution.

## Long description

EXTREME EP1 Standard Tier D technical support and extended warranty provides manufacturer-backed assistance and warranty extension for a 3-year period. The service includes Tier D-level support under the EP1 Standard agreement, granting access to vendor support channels, case escalation procedures, and options for repair or replacement where applicable. This offering is designed to deliver consistent, contract-backed coverage for eligible EXTREME hardware and licensed solutions over a defined three-year term.
Advantages
This extended warranty and technical support package ensures predictable service coverage and a single point of contact for troubleshooting and escalation. Support under Tier D is handled by trained vendor teams familiar with EXTREME products, enabling consistent diagnostics and access to authorized repair or replacement pathways. The three-year term reduces administrative overhead for renewals and provides continuity of service-level processes and documented support history.
Suitable for
 Businesses seeking vendor-backed support continuity for EXTREME hardware and licensed solutions
 IT teams that require structured escalation and documented case handling
 Environments where predictable maintenance and repair or replacement options are important
 Organizations preferring a three-year contractual coverage period to simplify procurement and budgeting
Key specifications
 Coverage term: 3 years
 Support level: Tier D technical support under EP1 Standard agreement
 Scope: Manufacturer-provided troubleshooting, escalation and service options for eligible products
 Service delivery: Vendor support channels with documented case management
 Remedy options: Repair or replacement where applicable and authorized by the vendor
How to use
Activate the service according to the vendor’s registration procedures and ensure the covered product and purchase details are recorded in the manufacturer’s support portal. When a technical issue arises, contact the vendor support channel specified in the EP1 Standard agreement, provide the case details and follow the vendor’s diagnostic and escalation instructions. Maintain records of case numbers, communications, and any service authorizations to coordinate repairs or replacements during the coverage period.
Usage recommendations
Keep firmware and software components of covered devices updated within vendor-recommended versions and document configuration changes; this helps streamline diagnosis during support interactions and increases the likelihood of timely remediation or authorized replacement.

## FAQ

### How much does the EXTREME EP1 Standard Tier D support & 3-year warranty cost, and is it available for purchase?

The price is 5,414.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 60000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can EXTREME EP1 Standard Tier D support & 3-year warranty be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EXTREME products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EXTREME service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11586900/66985913_large.webp