# SaaS support subscription EXTREME ExtremeCloud IQ Pilot CoPilot Bundle XIQ-PIL-COPIL-S-C-PWP — vendor support and maintenance

**URL:** https://aio.lv/en/product--extreme-xiq-pil-copil-s-c-pwp--11574826
**Data updated:** 2026-02-15 18:37 (EET)
**Category:** Other Software & Utilities
**Manufacturer:** EXTREME
**Manufacturer code:** XIQ-PIL-COPIL-S-C-PWP
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 226.99 €
**Prices and availability valid until:** 2026-08-03 23:59
**Price without VAT (21%):** 187.60 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--extreme-xiq-pil-copil-s-c-pwp--11574826

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

SaaS support subscription for the EXTREME ExtremeCloud IQ Pilot CoPilot Bundle (MPN XIQ-PIL-COPIL-S-C-PWP). Provides vendor support, platform updates and software-as-a-service maintenance for organisations using the ExtremeCloud IQ Pilot CoPilot bundle. Ensures continued technical assistance, service continuity and access to updates to keep the cloud platform operational.

## Long description

SaaS support subscription for the EXTREME ExtremeCloud IQ Pilot CoPilot Bundle provides vendor support, platform updates and software-as-a-service maintenance to organisations using the ExtremeCloud IQ Pilot CoPilot bundle. This subscription ensures continued technical assistance, regular software updates and maintenance tasks required to keep the cloud management platform operational and secure. It covers the software layer and the support services necessary for cloud-hosted monitoring, configuration and troubleshooting of network devices managed through the ExtremeCloud IQ Pilot CoPilot environment.
Advantages
The subscription delivers ongoing access to vendor support resources and scheduled platform updates that maintain feature parity and security patches. It centralises maintenance responsibilities with the vendor, reducing the internal overhead for update management and incident handling. Technical support included in the subscription helps accelerate problem resolution for cloud platform issues and provides guidance on software-related configuration and best practices. Regular maintenance reduces the risk of service interruption and ensures that new functionality and bug fixes are applied in a controlled manner.
Suitable for
 Organisations using ExtremeCloud IQ Pilot CoPilot for centralized network management
 IT teams that require vendor-level technical support and platform maintenance
 Environments where regular cloud platform updates and security patches are necessary
 Deployments that need reliable SaaS continuity and managed software lifecycle
Key specifications
 Service type: SaaS support subscription providing vendor support and maintenance
 Coverage: Platform updates, software maintenance and technical assistance for the cloud management service
 Delivery model: Cloud-hosted software-as-a-service with vendor-operated maintenance
 Support focus: Monitoring, configuration support and troubleshooting for the ExtremeCloud IQ Pilot CoPilot environment
How to use
After purchasing the SaaS support subscription, the organisation configures account-level access with the vendor according to provided onboarding procedures. Support cases are opened through the vendor’s designated support portal or contact channels; the subscription entitles the customer to maintenance-driven updates and vendor-assisted troubleshooting. Platform updates and patches are applied by the vendor according to the service schedule, while customers retain responsibility for device-level credentials and local network configurations unless otherwise specified in a separate agreement.
Usage recommendations
Maintain current administrative contacts and ensure accurate account information with the vendor to streamline support interactions. Schedule maintenance windows with internal stakeholders to accommodate vendor-applied updates and review release notes prior to major platform updates. Combine this subscription with internal operational procedures for change control and incident escalation to maximise service continuity.

## FAQ

### How much does the SaaS support EXTREME ExtremeCloud IQ Pilot CoPilot Bundle cost, and is it available for purchase?

The price is 226.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 60000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can SaaS support EXTREME ExtremeCloud IQ Pilot CoPilot Bundle be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All EXTREME products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized EXTREME service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11574826/66985918_large.webp