# IP Phone Fanvil H5W Black

**URL:** https://aio.lv/en/product--fanvil-h5w-black--4272341
**Data updated:** 2025-12-02 03:37 (EET)
**Category:** VoIP Phones
**Manufacturer:** Fanvil
**Manufacturer code:** H5W BLACK
**EAN:** 6937295602548
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 71.99 €
**Prices and availability valid until:** 2026-07-25 23:59
**Price without VAT (21%):** 59.50 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--fanvil-h5w-black--4272341

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The Fanvil H5W is a black IP phone featuring 2 lines and a wired handset. It has a 3.5" display with a resolution of 320 x 480 pixels. The phone supports various voice codecs including G.711a, G.711u, G.722, G.729ab, OPUS, and iLBC. With Wi-Fi capability and DTMF modes, it ensures reliable communication for both personal and business use.

## Long description

Fanvil H5W is a WiFi IP phone with a 3.5-inch color screen and HD audio, designed for hotels and other public venues such as supermarkets, hospitals, and shopping malls. It supports H.264 video decoding to preview visitors before opening the door, offers 2.4 GHz built-in WiFi for cable-free installation, and includes programmable soft keys and SIP hotspot support for shared incoming calls.
Advantages
The Fanvil H5W delivers clear voice communication using the wideband codecs G.722 and Opus, and enables remote video preview and door unlock when connected to SIP door phones, intercoms or cameras. Its 3.5" color screen can display customizable hotel information via the phone management platform. Wireless connectivity allows flexible placement without cabling constraints, while six programmable soft keys provide quick access to hotel services. SIP hotspot support ensures that incoming calls ring on multiple extensions simultaneously.
Key specifications
 Display: 3.5-inch color screen
 Audio codecs: G.722, Opus
 Video: H.264 decoding
 Wireless: Built-in 2.4 GHz WiFi
 Programmable keys: 6 soft keys for service hotlines
 SIP features: SIP hotspot (shared incoming number across extensions)
How to use
Place the Fanvil H5W within WiFi range and connect it to the local network using the built-in 2.4 GHz WiFi. Configure the device through the IP phone management platform to upload custom hotel information to the 3.5" screen and to program the six soft keys for desired services. If door cameras or SIP door phones are available, register those devices with the same SIP system to enable video preview and remote door unlock functions. Enable SIP hotspot on the server to allow shared incoming call ringing across multiple extensions.
Recomendations
Install the phone where WiFi signal is stable for reliable audio and video performance. Use the management platform to update displayed information and verify codec settings (G.722 or Opus) for optimal voice quality. When deploying in hotel environments, program soft keys for common services (housekeeping, reception, room service) and enable SIP hotspot to avoid missed calls.

## Specifications

### Display

| Feature | Value |
|---|---|
| Touchscreen | No |
| Display diagonal | 3.5 " |
| Display resolution | 320 x 480 |

### Phone features

| Feature | Value |
|---|---|
| Full duplex | Yes |
| Call log entries | 600 |
| Redialing | Yes |
| Answering machine | Yes |
| Speed dialling | Yes |
| Distinctive ring | Yes |
| Call hold | Yes |
| Lines quantity | 2 lines |
| Call transfer | Yes |
| Message-waiting indicator (MWI) | Yes |

### Video

| Feature | Value |
|---|---|
| Video codecs | H.264 |

### Audio

| Feature | Value |
|---|---|
| Voice codecs | G.711a, G.711u, G.722, G.729ab, OPUS, iLBC |
| Noise reduction | Yes |
| Microphone mute | Yes |
| Voice activity detection | Yes |
| Adaptive jitter buffers | Yes |
| Comfort noise generation (CNG) | Yes |
| Packet loss concealment (PLC) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Supported network protocols | OpenVPN, L2TP, PPPoE, IPv6, DHCP, STUN, RTP/RTCP/SRTP, SIP v1 (RFC2543), v2 (RFC3261) |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.11g, IEEE 802.11b, IEEE 802.1x, IEEE 802.1p, IEEE 802.1Q, IEEE 802.11n |
| Bluetooth | No |
| Wi-Fi | Yes |
| Quality of Service (QoS) support | Yes |
| Ethernet LAN data rates | 100, 10 |
| Syslog | Yes |
| Ethernet LAN interface type | Fast Ethernet |

### Power

| Feature | Value |
|---|---|
| AC adapter output voltage | 5 |
| AC adapter output current | 2 A |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Height | 131.7 mm |
| Width | 151.7 mm |
| Depth | 193.2 mm |
| Package depth | 210 mm |
| Package height | 125 mm |
| Package width | 225 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 10 - 95 |
| Operating temperature (T-T) | 0 - 45 |

### Management features

| Feature | Value |
|---|---|
| Firmware upgradeable | Yes |
| Keypad number of keys | 26 |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wired handset |
| Product type | IP Phone |

### Performance

| Feature | Value |
|---|---|
| Dual-Tone Multi-Frequency (DTMF) modes | In-band, Out-of band, SIP info |

## FAQ

### How much does the IP Phone H5W cost, and is it available for purchase?

The price is 71.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 924 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IP Phone H5W be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Fanvil products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Fanvil service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: touchscreen, lines quantity, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone H5W?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4272341/65785149_large.webp