# Service Plan Cisco SMARTnet Total Care 5411501

**URL:** https://aio.lv/en/product--fellowes-5411501--147351
**Data updated:** 2025-12-28 21:07 (EET)
**Category:** Paper Handling Equipment
**Manufacturer:** Fellowes
**Manufacturer code:** 5411501
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 8.99 €
**Prices and availability valid until:** 2026-07-08 23:59
**Price without VAT (21%):** 7.43 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--fellowes-5411501--147351

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 02.07.2026 | free |
| Pickup points | 07.07.2026 | 1.99 EUR |
| Courier delivery to door | 07.07.2026 | 4.99 EUR |

## Summary description

Cisco SMARTnet Total Care offers 24x7 service with a 2-hour response time. This plan ensures comprehensive support for your Cisco products, providing access to software updates, technical assistance, and hardware replacement. With this service, you can maintain optimal performance and minimize downtime, ensuring your business operations run smoothly.

## Long description

Service Plan Cisco SMARTnet Total Care 5411501 provides continuous support and maintenance resources for Cisco networking devices throughout their operational lifetime. The plan delivers 24x7 access to technical assistance, software refreshes and a range of hardware advance-replacement options designed to help maintain device availability and performance and to reduce downtime.
Advantages
SMARTnet Total Care offers round-the-clock remote support with a 2-hour response time, access to software updates, telephone and online technical expertise, and advance parts replacement options. The service augments in-house operations staff, helping preserve network availability and performance while supporting predictable maintenance costs.
Suitable for
 Enterprises and data centers requiring 24x7 network support
 IT teams needing rapid hardware replacement and expert troubleshooting
 Organizations that require access to software updates and bug fixes
 Businesses aiming to minimize downtime and maintain service levels
Key specifications
 Service: Cisco SMARTnet Total Care
 MPN: 5411501
 Coverage: 24x7 technical support
 Response time: 2-hour response
 Includes: remote support, phone and online expertise, software refreshes, hardware advance replacement options
How to use
Purchase and register the SMARTnet Total Care service against the Cisco device using the manufacturer part number (5411501) and the device serial number as required by Cisco. When support is needed, contact the Cisco support channels provided by the service to open a case; remote troubleshooting, software refresh access, and hardware replacement requests will be managed according to the service terms and the 2-hour response commitment.
Usage recommendations
Maintain accurate device inventory and serial numbers, apply available software updates provided through SMARTnet, and follow Cisco escalation procedures when reporting issues to ensure the fastest possible resolution and benefit from the 2-hour response service level.

## Specifications

| Feature | Value |
|---|---|
| Compatibility | Cisco 2970G24S |
| Service time (hours x days) | 24x7 |
| Response time | 2 |

## FAQ

### How much does the Service Plan Cisco SMARTnet Total Care 5411501 cost, and is it available for purchase?

The price is 8.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 66 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 02.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Fellowes products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Fellowes service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for Service Plan Cisco SMARTnet Total Care 5411501?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/147351/65774669_large.webp