# On-Site Service Fujitsu Support Pack 3-Year NBD 9x5

**URL:** https://aio.lv/en/product--fujitsu-fspgb3s20z00nddt5--361574
**Data updated:** 2025-12-28 21:17 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** FUJITSU
**Manufacturer code:** FSP:GB3S20Z00NDDT5
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 38.99 €
**Prices and availability valid until:** 2026-08-13 23:59
**Price without VAT (21%):** 32.22 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--fujitsu-fspgb3s20z00nddt5--361574

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 21.07.2026 | 1.89 EUR |
| Courier delivery to door | 21.07.2026 | 4.99 EUR |

## Summary description

The Fujitsu Support Pack offers 3 years of on-site service with next business day response, available 9 hours a day, 5 days a week. This service ensures that your Fujitsu equipment is supported promptly, minimizing downtime and maintaining productivity. Ideal for businesses that rely on continuous operation, this support pack provides peace of mind with professional assistance when needed.

## Long description

On-Site Service Fujitsu Support Pack 3-Year NBD 9x5 provides a product-related software and hardware support contract from Fujitsu for a fixed term of three years. The pack covers diagnosis of software incidents, remote provision of workarounds and, where applicable, error corrections, updates and upgrades as defined by the licensor lifecycle and the software-specific Technical Appendix. On-site intervention is arranged if remote resolution is not possible; faulty hardware components are repaired or replaced with new or as-new spare parts. Replaced parts become the property of Fujitsu or its authorized service partner.
Advantages
This Support Pack offers a defined three-year term with a next-business-day on-site response model (NBD). Software support is provided remotely while hardware faults are addressed by qualified service engineers on site when required. The service uses new or as-new spare parts and allows contract extension by purchasing a follow-on Support Pack before expiry. Service availability follows local business days and hours (9x5).
Suitable for
 Companies requiring predictable on-site support and hardware repair within next business day response
 Environments where software incident diagnosis and remote workarounds are acceptable
 Business-critical systems that operate during local business hours (9x5)
Key specifications
 Brand: FUJITSU
 Product: On-Site Service Fujitsu Support Pack 3-Year NBD 9x5
 MPN: FSP:GB3S20Z00NDDT5
 Type: On-site
 Contract term: 3 year(s)
 On-site support: Yes
 Response model: Next Business Day (NBD)
 Service time: 9x5 (local business days and hours, excluding legal holidays)
 Spare parts: new or as-new; replaced parts become property of Fujitsu or authorized partner
How to use
Report software incidents or hardware faults to Fujitsu support using the contact channels provided at point of sale or in your service documentation. Fujitsu will attempt remote diagnosis and provide workarounds, updates or corrections where applicable. If remote resolution is not possible, Fujitsu will dispatch an on-site service engineer for hardware repair or replacement. Ensure product identifiers (MPN, serial number) and contract details are available when you contact support.
Usage recommendations
Keep the Support Pack contract details and device identification accessible and purchase a follow-on Support Pack before the current term expires if continued coverage is required. Verify the software-specific Technical Appendix for details about availability of updates and error corrections.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Next Business Day (NBD) | Yes |

## FAQ

### How much does the On-Site Service Fujitsu Support Pack 3-Year cost, and is it available for purchase?

The price is 38.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All FUJITSU products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized FUJITSU service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/361574/51497181_large.webp