# On-Site Service Fujitsu Support Pack 3-Year NBD 9x5

**URL:** https://aio.lv/en/product--fujitsu-fspgb3s20z00nddt6--361575
**Data updated:** 2025-12-28 21:17 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** FUJITSU
**Manufacturer code:** FSP:GB3S20Z00NDDT6
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 50.99 €
**Prices and availability valid until:** 2026-08-13 23:59
**Price without VAT (21%):** 42.14 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--fujitsu-fspgb3s20z00nddt6--361575

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 22.07.2026 | 1.89 EUR |
| Courier delivery to door | 22.07.2026 | 4.99 EUR |

## Summary description

The Fujitsu Support Pack offers 3 years of on-site service with next business day response, available 9 hours a day, 5 days a week. This service ensures quick resolution of issues, minimizing downtime and maintaining productivity. Ideal for businesses that rely on Fujitsu products, it provides peace of mind with professional support when needed.

## Long description

On-Site Service Fujitsu Support Pack 3-Year NBD 9x5 provides a three-year, product-related service contract for Fujitsu and partner-branded software and hardware. The pack covers remote diagnosis of software incidents, provision of workarounds, and the right to receive error corrections, updates and upgrades as applicable under the licensor's lifecycle policy. For hardware faults, the service includes remote remediation where possible and dispatch of an on-site service engineer if required. Spare parts used for repairs are new or as-new, and replaced parts become the property of Fujitsu or its authorized service partner.
Advantages
This Support Pack offers a defined three-year term with next-business-day on-site response during local business days and hours (9x5). The service combines remote software support with on-site hardware repair or replacement when necessary, helping to restore operational readiness quickly. The product-specific service can be extended before expiry by purchasing a follow-on Support Pack.
Suitable for
Businesses using Fujitsu or Partner-branded software that require software incident diagnosis and updates
Organizations that need on-site hardware support with next-business-day response
IT environments operating during standard local business hours (9x5)
Key specifications
Product name: On-Site Service Fujitsu Support Pack 3-Year NBD 9x5
MPN: FSP:GB3S20Z00NDDT6
Service term: 3 year(s)
Service type: On-site with remote support
Response: Next Business Day (NBD)
Service time: 9x5 (local business days and local business hours, excluding public holidays)
On-site support: Yes; spare parts new or as-new
How to use
Report incidents to Fujitsu or an authorized service partner via the provided support channels. Software issues will be diagnosed remotely and, where applicable, workarounds or error corrections, updates and upgrades will be provided according to the software-specific Technical Appendix and licensor lifecycle policy. If the fault cannot be resolved remotely, Fujitsu will dispatch an on-site service engineer with replacement or repair parts to restore operational readiness.
Usage recommendations
Maintain current entitlement and product details to ensure eligibility for updates and on-site response; purchase follow-on Support Packs before the contract expiry to avoid service gaps.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 3 year(s) |
| On-site support | Yes |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Next Business Day (NBD) | Yes |

## FAQ

### How much does the On-Site Service Fujitsu Support Pack 3-Year cost, and is it available for purchase?

The price is 50.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All FUJITSU products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized FUJITSU service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/361575/51860805_large.webp