# Service plan FUJITSU ET SP 3 years On-Site 9x5 NBD (FSP:GB3S20Z00NDSTW) – 3-year on-site support, business hours, next-business-day response

**URL:** https://aio.lv/en/product--fujitsu-fspgb3s20z00ndstw--3069040
**Data updated:** 2025-12-31 12:58 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** FUJITSU
**Manufacturer code:** FSP:GB3S20Z00NDSTW
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 363.49 €
**Prices and availability valid until:** 2026-08-12 23:59
**Price without VAT (21%):** 300.40 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--fujitsu-fspgb3s20z00ndstw--3069040

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 21.07.2026 | 1.89 EUR |
| Courier delivery to door | 21.07.2026 | 4.99 EUR |

## Summary description

FUJITSU ET SP 3 years On-Site 9x5 NBD (FSP:GB3S20Z00NDSTW) is a three-year service contract providing on-site technical support during business hours (9x5) with next-business-day (NBD) response. It covers on-site repairs and support visits to restore equipment functionality, reducing downtime for office and enterprise hardware. Suitable for customers who need predictable maintenance and timely on-site assistance.

## Long description

FUJITSU ET SP 3 years On-Site 9x5 NBD FSP:GB3S20Z00NDSTW is a support pack providing three years of on-site service for FUJITSU ETERNUS DX systems. The service offers next business day (NBD) on-site response during standard business hours (9x5) and extends manufacturer support coverage for hardware and qualifying maintenance tasks. This product is intended as an extension to existing maintenance agreements to maintain availability and reduce downtime for supported storage systems.
Advantages
The support pack ensures a certified technician will perform on-site diagnostics and repairs on the next business day within the 9x5 service window, helping to restore system operation quickly. It extends manufacturer-backed support for ETERNUS DX systems, provides predictable response times, and reduces administrative overhead by consolidating hardware support under a single service contract.
Suitable for
Businesses using FUJITSU ETERNUS DX storage arrays that require guaranteed next-business-day on-site support
IT departments looking to extend warranty and maintenance coverage for three years
Organizations aiming to minimize downtime during standard working hours
Key specifications
Service type: On-site service (hardware support)
Coverage period: 3 years
Response time: Next business day (NBD)
Service window: 9x5 (standard business hours)
Manufacturer / Brand: FUJITSU
Part number (MPN): FSP:GB3S20Z00NDSTW
How to use
Order the support pack and register the service with FUJITSU according to the supplier's instructions, providing the ETERNUS DX system serial number and existing contract details if required. In the event of a hardware fault, contact FUJITSU support to open a service ticket; a certified technician will be dispatched to the site and will perform diagnostics and necessary repairs during the next business day within the 9x5 window.
Usage recommendations
Confirm asset details and service eligibility before purchase, and keep system serial numbers and purchase documentation accessible to speed up service activation and incident handling.

## FAQ

### How much does the FUJITSU ET SP 3 years On-Site 9x5 NBD service plan cost, and is it available for purchase?

The price is 363.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can FUJITSU ET SP 3 years On-Site 9x5 NBD service plan be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All FUJITSU products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized FUJITSU service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty