# IP Phone Grandstream H5W — 2-line Wi‑Fi, 3.5" 320x480 display, G.711/G.722/G.729/OPUS codecs, black, wired handset

**URL:** https://aio.lv/en/product--grandstream-h5w-black--12045736
**Data updated:** 2026-03-12 19:28 (EET)
**Category:** VoIP Phones
**Manufacturer:** Grandstream
**Manufacturer code:** H5W-Black
**EAN:** 6937295602555
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 116.99 €
**Prices and availability valid until:** 2026-07-20 23:59
**Price without VAT (21%):** 96.69 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--grandstream-h5w-black--12045736

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 09.07.2026 | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

Grandstream H5W is a 2-line IP phone with Wi‑Fi connectivity and a wired handset, featuring a 3.5" (8.89 cm) color display at 320×480 resolution. Supports common voice codecs including G.711a/u, G.722, G.729ab, OPUS and iLBC, and DTMF modes (in-band, out‑of‑band, SIP INFO). Designed for small offices and remote workers for reliable SIP voice communication and basic phone management.

## Long description

The IP Phone Grandstream H5W is a 2-line Wi‑Fi SIP phone with a wired handset and a 3.5" (320×480) color display. It supports common voice codecs including G.711 (a/μ), G.722, G.729ab, OPUS and iLBC, and multiple DTMF modes (in-band, out‑of‑band, SIP INFO). Designed for small offices and remote workers, the Grandstream H5W provides basic phone management and reliable VoIP voice communication over wireless networks.
Advantages
The Grandstream H5W combines a compact color display and wired handset with built‑in Wi‑Fi connectivity for flexible placement without additional cabling. Support for a broad range of codecs (G.711, G.722, G.729ab, OPUS, iLBC) ensures compatibility with common SIP deployments and clear voice quality across networks. Multiple DTMF transmission modes increase interoperability with IVR and telephony systems. The two SIP lines allow handling of separate extensions or service lines from a single device.
Suitable for (tasks / use cases)
Small office telephony and reception
Remote or home office workers needing a dedicated SIP handset
Multi‑line environments with basic phone management needs
Locations where Wi‑Fi installation is preferred over wired Ethernet
Key specifications
Display: 3.5" color, 320 × 480 pixels
Lines: 2 SIP lines
Connectivity: built‑in Wi‑Fi (2.4 GHz)
Handset: wired handset included
Supported codecs: G.711a/μ, G.722, G.729ab, OPUS, iLBC
DTMF modes: in‑band, out‑of‑band, SIP INFO
Color: black
How to use
Connect the Grandstream H5W to a power source and configure Wi‑Fi settings through the device menu to join the local wireless network. Provision the phone by entering SIP account credentials provided by your VoIP service or using automated provisioning if supported by your system. Use the handset for voice calls and the on‑screen menus to manage contacts, call history and line selection. Adjust audio and network settings in the phone’s configuration pages to match local network conditions and service requirements.
Usage recommendations
For best voice quality, ensure a stable 2.4 GHz Wi‑Fi connection with adequate signal strength and minimal interference. If your network supports QoS, prioritize SIP traffic to reduce latency and packet loss. Use compatible SIP codec settings on the server to match the phone’s supported codecs for optimal interoperability. Keep the device firmware updated according to Grandstream release notes to maintain security and feature compatibility.

## Specifications

### Display

| Feature | Value |
|---|---|
| Touchscreen | No |
| Display diagonal | 3.5 " |
| Display resolution | 320 x 480 |

### Phone features

| Feature | Value |
|---|---|
| Full duplex | Yes |
| Call log entries | 600 |
| Redialing | Yes |
| Answering machine | Yes |
| Speed dialling | Yes |
| Distinctive ring | Yes |
| Call hold | Yes |
| Lines quantity | 2 lines |
| Call transfer | Yes |
| Message-waiting indicator (MWI) | Yes |

### Video

| Feature | Value |
|---|---|
| Video codecs | H.264 |

### Audio

| Feature | Value |
|---|---|
| Voice codecs | G.711a, G.711u, G.722, G.729ab, OPUS, iLBC |
| Noise reduction | Yes |
| Microphone mute | Yes |
| Voice activity detection | Yes |
| Adaptive jitter buffers | Yes |
| Comfort noise generation (CNG) | Yes |
| Packet loss concealment (PLC) | Yes |

### Ports & interfaces

| Feature | Value |
|---|---|
| USB 2.0 ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |

### Network

| Feature | Value |
|---|---|
| Supported network protocols | OpenVPN, L2TP, PPPoE, IPv6, DHCP, STUN, RTP/RTCP/SRTP, SIP v1 (RFC2543), v2 (RFC3261) |
| Ethernet LAN | Yes |
| Networking standards | IEEE 802.11g, IEEE 802.11b, IEEE 802.1x, IEEE 802.1p, IEEE 802.1Q, IEEE 802.11n |
| Bluetooth | No |
| Wi-Fi | Yes |
| Quality of Service (QoS) support | Yes |
| Ethernet LAN data rates | 100, 10 |
| Syslog | Yes |
| Ethernet LAN interface type | Fast Ethernet |

### Power

| Feature | Value |
|---|---|
| AC adapter output voltage | 5 |
| AC adapter output current | 2 A |
| Power over Ethernet (PoE) | Yes |

### Weight & dimensions

| Feature | Value |
|---|---|
| Height | 131.7 mm |
| Width | 151.7 mm |
| Depth | 193.2 mm |
| Package depth | 210 mm |
| Package height | 125 mm |
| Package width | 225 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 10 - 95 |
| Operating temperature (T-T) | 0 - 45 |

### Management features

| Feature | Value |
|---|---|
| Firmware upgradeable | Yes |
| Keypad number of keys | 26 |

### Design

| Feature | Value |
|---|---|
| Product colour | Black |
| Handset type | Wired handset |
| Product type | IP Phone |

### Performance

| Feature | Value |
|---|---|
| Dual-Tone Multi-Frequency (DTMF) modes | In-band, Out-of band, SIP info |

## FAQ

### How much does the IP Phone Grandstream H5W cost, and is it available for purchase?

The price is 116.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 16 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 09.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IP Phone Grandstream H5W be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Grandstream products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Grandstream service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: touchscreen, lines quantity, bluetooth, ethernet lan, power over ethernet (poe), handset type, product colour, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for IP Phone Grandstream H5W?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/12045736/67599365_large.webp