# Hikvision DS-KV8402-IM video intercom system 1.3 MP Aluminium

**URL:** https://aio.lv/en/product--hikvision-23401--11011229
**Data updated:** 2025-09-05 07:01 (EEST)
**Category:** Control Systems
**Manufacturer:** Hikvision
**Manufacturer code:** 23401
**EAN:** 6954273629229
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

Hikvision DS-KV8402-IM. Megapixel (approx.): 1.3 MP, Maximum video resolution: 1280 x 720 pixels, Sensor type: CMOS. LED type: IR. Voice codecs: G.711u. Product colour: Aluminium, International Protection (IP) code: IP65, Outdoor unit housing material: Aluminium. Ethernet interface type: Fast Ethernet, Ethernet LAN data rates: 10,100 Mbit/s, Cabling technology: 10/100Base-T(X)

## Long description

Basic Functions
- Video intercom function
- Access control function
- Issues cards via door station, up to Max. 256 cards (This function will be invalid if the card has been issued via the client.)
- Card readers supported
- Self-adaptive IR supplement
- High-Performance Embedded SOC Processor
- One-touch calling function

Video/Audio Functions
- HD video surveillance
- Noise suppression and echo cancellation
- H.264 video compression
- Low illumination

Remote Control
- Remote reboot, remote upgrade, time synchronization via NTP, and batch configuration function
- Remote unlocking via the client or the app
- Remotely answering the call via the client or the app

Additional Features
- Tampering alarm and door magnetic alarm
- Message notification function
- Auto-uploads captured pictures to FTP or the client while unlocking the door

## Specifications

| Feature | Value |
|---|---|
| Colour | Yes |
| Megapixel (approx.) | 1.3 MP |
| Certification | FCC, IC, CE, C-TICK, ROHS, REACH, WEEE |
| Power consumption (typical) | 12 W |
| Supported network protocols | TCP/IP, RTSP |
| Operating relative humidity (H-H) | 10 - 90 |
| Cabling technology | 10/100Base-T(X) |
| Built-in microphone | Yes |
| Height | 182 mm |
| Sensor type | CMOS |
| Wall mountable | Yes |
| Width | 100 mm |
| Depth | 33 mm |
| Connectivity technology | Wired |
| Product colour | Aluminium |
| Speakerphone | Yes |
| Voice codecs | G.711u |
| LED type | IR |
| Ethernet LAN (RJ-45) ports | 1 |
| Built-in speaker(s) | Yes |
| Proper use | Outdoor |
| Power over Ethernet (PoE) | Yes |
| Operating system installed | Linux |
| Web-based management | Yes |
| Ethernet LAN data rates | 10, 100 |
| Noise-canceling | Yes |
| Video codecs | H.264 |
| Night vision | Yes |
| Echo cancellation | Yes |
| Ethernet interface type | Fast Ethernet |
| Maximum video resolution | 1280 x 720 |
| Maximum frame rate | 25 fps |
| International Protection (IP) code | IP65 |
| Number of buttons | 4 buttons |
| Door station dimensions (WxDxH) | 100 x 33 x 182 |
| Door station operating temperature (T-T) | -40 - 70 |
| Outdoor unit housing material | Aluminium |
| Indoor unit included | No |
| Outdoor unit included | Yes |
| Outdoor unit power type | AC/DC |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Hikvision products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Hikvision service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for Hikvision DS-KV8402-IM video intercom system DS-KV8402-IM?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/11011229/61663961_large.webp