# IP security camera Hikvision DS-2DE3A404IWG-E/W 4MP Indoor Wired Wireless

**URL:** https://aio.lv/en/product--hikvision-ds-2de3a404iwg-ew--11418685
**Data updated:** 2026-02-14 19:47 (EET)
**Category:** Network Equipment Accessories
**Manufacturer:** Hikvision
**Manufacturer code:** DS-2DE3A404IWG-E/W
**EAN:** 6931847199364
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

The Hikvision DS-2DE3A404IWG-E/W is a 4MP PTZ dome IP security camera designed for indoor use. It features a 4x optical zoom, 16x digital zoom, and a wide viewing angle. Ideal for monitoring indoor spaces with high resolution and flexibility.

## Long description

The Hikvision DS-2DE3A404IWG-E/W is a 4MP PTZ dome IP security camera designed for indoor wired or wireless installations. It combines a compact dome form factor with pan, tilt and 4x optical zoom to capture detailed video across a wide indoor area. The camera supports high-resolution 4MP imaging for clear identification of faces and objects and offers flexible mounting options for ceiling or wall placement.
Advantages
This indoor PTZ camera provides a balance of image quality and operational flexibility through its 4MP sensor and 4x optical zoom paired with 16x digital zoom. Built for indoor monitoring, it supports both wired and wireless network connections to suit different deployment scenarios. The dome design reduces visual intrusion while allowing a wide angle of coverage and remote pan/tilt control for targeted surveillance. Night or low-light performance and built-in compression technologies help optimize storage and bandwidth use.
Suitable for
Retail stores and shop floors
Offices, reception areas and meeting rooms
Corridors, lobbies and common indoor spaces
Small warehouses and storage rooms indoors
Key specifications
Image resolution: 4 megapixels (2560 x 1440)
Optical zoom: 4x; Digital zoom: up to 16x
PTZ control: pan and tilt functionality for directional coverage
Lens and field of view: wide-angle coverage suitable for indoor environments
Network connectivity: supports wired Ethernet and wireless (Wi‑Fi) operation
Mounting: ceiling or wall mount compatible dome design
Compression and streaming: H.264/H.265 or similar efficient video compression
Low-light support: enhanced imaging for indoor low-light conditions
How to use
Mount the camera on a suitable indoor surface such as a ceiling or wall using the appropriate fasteners and ensure the unit is positioned to cover the intended area. Connect to power and choose wired Ethernet or configure the Wi‑Fi settings through the camera’s setup interface or factory-provided application. Use the PTZ controls in the management software or web interface to set patrols, presets and to adjust pan/tilt/zoom for real-time monitoring. Configure recording, motion detection and retention settings on a network video recorder (NVR) or cloud service according to storage requirements.
Usage recommendations
For best results, install the camera at a height that allows unobstructed views of the monitored area and avoid pointing directly at strong light sources. Use wired Ethernet for stable long-term connections in high-traffic environments, and enable efficient video compression and appropriate frame rates to balance image quality with storage and bandwidth constraints.

## Specifications

| Feature | Value |
|---|---|
| Type | IP security camera |
| Digital zoom | 16 x |
| Optical zoom | 4 x |
| Weight | 1.125 kg |
| Wi-Fi standards | 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Security algorithms | WEP, WPA, WPA2, WPS |
| Zoom capability | Yes |
| Supported network protocols | IPv4/IPv6, HTTP, HTTPS, QoS, FTP, SMTP, UPnP, SNMP, DNS, DDNS, NTP, RTSP, RTCP, RTP, TCP/IP, DHCP, PPPoE, Bonjour |
| Operating relative humidity (H-H) | 0 - 90 |
| Compatible memory cards | MicroSD (TransFlash), MicroSDHC, MicroSDXC |
| Focus | Motorized/Manual |
| Form factor | Dome |
| Built-in microphone | Yes |
| Operating temperature (T-T) | -30 - 65 |
| Ethernet LAN | Yes |
| Height | 182 mm |
| Focal length range | 2.8 - 12 |
| Sensor type | CMOS |
| Minimum illumination | 0 lx |
| Auto focus | Yes |
| Optical sensor size | 25.4 / 2.8 |
| Width | 179.3 mm |
| Depth | 120.5 mm |
| Connectivity technology | Wired & Wireless |
| Maximum resolution | 2560 x 1440 |
| Product colour | White |
| Networking standards | IEEE 802.3at |
| LED type | IR |
| Tilt angle range | 0 - 90 |
| Audio output channels | 1.0 |
| Video compression formats | H.264, H.264+, H.265, H.265+, M-JPEG |
| Bit rate | 32 Kbps - 16 Mbps |
| Ethernet LAN (RJ-45) ports | 1 |
| Built-in speaker(s) | Yes |
| Noise reduction | Yes |
| Pan range | 0 - 350 |
| Pan speed | 60 °/sec |
| Tilt speed | 60 °/sec |
| Progressive scan | Yes |
| Wi-Fi | Yes |
| Placement supported | Indoor |
| Supported graphics resolutions | 352 x 240, 352 x 288, 640 x 480 (VGA), 704 x 576, 1280 x 720 (HD 720), 1280 x 960, 1920 x 1080 (HD 1080), 2560 x 1440 |
| Audio codecs | G.711alaw/G.711ulaw/G.722.1/G.726/MP2L2/PCM |
| Housing material | Polycarbonate (PC) |
| Maximum aperture number | 1.5 |
| Night vision | Yes |
| Live view | Yes |
| Mounting type | Ceiling/Wall |
| Active tampering alarm | Yes |
| Antennas quantity | 2 |
| DC output voltage | 12 |
| DC output current | 3.33 A |
| Maximum memory card size | 256 GB |
| PTZ control | Yes |
| International Protection (IP) code | IP66 |
| Power source type | DC, PoE |
| Total megapixels | 4 MP |
| Image quality adjustment | Brightness, Contrast, Saturation, Sharpness |
| Back Light Compensation (BLC) | Yes |
| Built-in HDD | No |
| Night vision distance | 50 |
| Audio input channels | 10 |
| Wide Dynamic Range (WDR) | Yes |
| Number of cameras | 1 |
| Power consumption (max) | 24 W |
| Motion sensor | Yes |
| Video streaming | Yes |
| Alarm input channels | 1 |
| Alarm output channels | 1 |
| Number of lenses | 1 |
| Preset points | Yes |
| Privacy masking | Yes |
| Alert notification type | E-mail |
| Infrared (IR) cut-off filter | Yes |
| Number of sensors | 1 |
| Gain control type | Auto |
| Highlight Compensation (HLC) | Yes |
| Region of Interest (ROI) encoding | Yes |
| Noise reduction technology | 3D noise reduction |
| Behavior analysis | Intrusion detection, Line crossing detection, Object removal detection, Region entrance detection, Region exiting detection, Unattended baggage detection |
| Bit rate range | 32 - 160 |
| Number of simultaneous live view channels | 20 channels |
| Lens viewing angle, horizontal | 96.7 - 31.6 |
| Lens viewing angle, vertical | 51.1 - 17.7 |
| Lens viewing angle, diagonal | 115.1 - 36.3 |
| Preset freezing function | Yes |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Hikvision products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Hikvision service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### Where can I download the instructions for IP security camera Hikvision DS-2DE3A404IWG-E/W?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/11418685/66182305_large.webp