# Pan‑Tilt IP Camera HiLook PTZ‑N2D400M‑DE/14(PTZ‑D4) TandemVu by Hikvision — PTZ dual‑sensor network camera

**URL:** https://aio.lv/en/product--hilook-ptz-n2d400m-de14288mmo-std-ptz-d4--12259220
**Data updated:** 2026-04-14 22:31 (EEST)
**Category:** Surveillance Cameras
**Manufacturer:** HiLook
**Manufacturer code:** PTZ-N2D400M-DE/14(2.8/8mm)(O-STD) / PTZ-D4
**EAN:** 6936422111083
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 110.99 €
**Prices and availability valid until:** 2026-08-16 23:59
**Price without VAT (21%):** 91.73 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hilook-ptz-n2d400m-de14288mmo-std-ptz-d4--12259220

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 27.07.2026 | free |
| Pickup points | 30.07.2026 | 1.79 EUR |
| Courier delivery to door | 30.07.2026 | 4.99 EUR |

## Summary description

HiLook PTZ‑N2D400M‑DE/14(PTZ‑D4) TandemVu by Hikvision is a pan‑tilt (PTZ) IP surveillance camera featuring a dual‑sensor TandemVu design. It is a network camera intended for remote monitoring, offering PTZ control, multi‑sensor imaging for wide‑area and detailed capture, and integration into IP video systems for security, traffic monitoring, and site surveillance.

## Long description

The HiLook PTZ-N2D400M-DE/14(PTZ-D4) TandemVu by Hikvision is a pan-tilt network camera that combines PTZ control with a dual-sensor TandemVu design for wide-area coverage and concurrent high-detail capture. The camera is designed for remote IP surveillance applications and integrates into network video systems to provide directional PTZ framing along with a secondary sensor for contextual or zoomed detail. Typical deployments include perimeter security, parking areas, entrances, and traffic monitoring where both overview and close-up imaging are required.
Advantages
This pan-tilt IP camera offers simultaneous wide-scene monitoring and detailed imaging through its dual-sensor TandemVu configuration, allowing operators to keep a broad view while inspecting zoomed regions without losing situational context. PTZ control enables remote pan, tilt and zoom adjustments for active tracking and precise framing. Network connectivity supports integration with common IP video recorders and VMS platforms for centralized management, recording, and event-based alerts. The camera’s mechanical pan-tilt mechanism provides flexible coverage angles to reduce the number of fixed cameras needed.
Suitable for
Perimeter and facility security where both overview and detail are required
Parking lots and vehicle parks for monitoring traffic flow and license plates
Entrance and gate monitoring to verify identities and incidents
Traffic monitoring points that need pan-tilt control and zoomed detail
When it may not be suitable
This camera is not intended as a covert or miniature solution; its PTZ housing and larger form factor make it more visible than compact fixed cameras. It may be unnecessary for simple, single-view applications where only a fixed wide-angle or single zoom camera is sufficient.
Key specifications
Form factor: Pan-tilt (PTZ) network camera with dual-sensor TandemVu arrangement
Imaging: Dual sensors providing wide-area view plus a dedicated high-detail channel
Control: Remote pan, tilt and optical zoom capability
Network: IP connectivity for integration with VMS and NVR systems
Typical applications: Remote surveillance, traffic monitoring, perimeter security
How to use
Install the camera on a secure mounting point with a clear field of view and route network power or PoE according to site infrastructure. Configure the device on the local network using the manufacturer’s setup tools or via your VMS, assign an IP address, and adjust PTZ presets and patrol patterns to cover desired areas. Use the dual-sensor TandemVu modes to maintain a wide contextual view while switching the zoom channel for close inspection when required. Integrate with recording and alerting rules so events trigger recording or operator notification.
What to consider before purchase
Required coverage: confirm whether pan-tilt control and dual-sensor capability match your monitoring needs
Mounting and field of view: ensure available mounting points and sight lines suit PTZ operations
Network infrastructure: verify PoE or power availability and sufficient network bandwidth for multi-sensor streams
Integration: check compatibility with your VMS/NVR and any third-party systems
Usage recommendations
For effective operation, define PTZ presets for key zones, limit unnecessary continuous patrol to reduce wear, and configure event-driven auto-zoom or tour sequences. Regularly check firmware updates and secure network access with strong credentials and network segmentation to maintain reliable remote monitoring.

## FAQ

### How much does the HiLook PTZ‑N2D400M‑DE/14(PTZ‑D4) TandemVu PTZ camera cost, and is it available for purchase?

The price is 110.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 37 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 27.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HiLook PTZ‑N2D400M‑DE/14(PTZ‑D4) TandemVu PTZ camera be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HiLook products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HiLook service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12259220/68171391_large.webp