# Smart door lock HiSmart TV992911 — Wi‑Fi, fingerprint access

**URL:** https://aio.lv/en/product--hismart-tv992911--11270015
**Data updated:** 2025-12-30 18:39 (EET)
**Category:** Control Systems
**Manufacturer:** HiSmart
**Manufacturer code:** TV992911
**EAN:** 9990000992911
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 143.99 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 119.00 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hismart-tv992911--11270015

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 06.07.2026 | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

HiSmart TV992911 is a smart door lock with Wi‑Fi connectivity and fingerprint access. Designed for secure keyless entry, it allows biometric unlocking and remote control via a compatible Tuya app over Wi‑Fi. Suitable for residential or small commercial doors, it simplifies access management, eliminates the need for physical keys, and enables remote locking and monitoring.

## Long description

HiSmart TV992911 is a smart door lock with Wi‑Fi connectivity, fingerprint reader, touch keypad and RFID card support. It supports remote control and management via the Tuya Smart / Smart Life app and is compatible with doors that open inward or outward, left or right. The lock is rated IP66 for outdoor resistance and uses a 3585 mortise (22x240). The package includes the lock with handles, mortise 3585, two RFID cards, two mechanical keys, an installation kit and a user manual. Warranty: 24 months.
Advantages
The lock offers multiple unlocking methods: fingerprint, password (including temporary passwords), RFID cards, mechanical key and remote control via the Tuya app. Fingerprint recognition supports up to 100 fingerprints with 360° scanning and unlocks in under one second. The touch keypad supports phantom passwords to conceal the real code. The device provides guest access with time-limited passwords, automatic lockout after repeated failed attempts, low-voltage alert and an emergency USB Type‑C port plus mechanical key options for battery failure. The construction uses a zinc alloy housing and a 304 stainless steel mortise for durability.
Suitable for
Home and apartment main doors
Office entrances and internal doors
Guesthouses, hotels and short‑term rentals
Doors requiring remote access and user management
Key specifications
Model: HiSmart TV992911
Mortise standard: 3585 (22x240)
Dimensions (external/internal panel): 345 x 36 x 21+36 mm
Door thickness: 30–80 mm
Unlock methods: fingerprint, RFID, password, temporary password, mechanical key, Tuya app (Wi‑Fi/Bluetooth)
Fingerprint capacity: 100 users; total users: 300 (including 9 administrators)
Keyboard: 12 touch buttons; password length: 4–18 digits; phantom password: up to 32 digits
Unlock time: \< 1 s
Power: 4×1.5 V AAA (not included); emergency power via 5 V DC USB Type‑C
Consumption: 50 μA standby, 180 mA working; low voltage alert at 4.6±0.2 V
Connectivity: Wi‑Fi, Bluetooth; App: Tuya Smart / Smart Life (iOS/Android)
Materials: housing — zinc alloy; mortise — 304 stainless steel
Operating conditions: -25 °C to 55 °C; 20–90% RH
Protection rating: IP66
Color: silver; Weight: 1.9 kg
Included: mortise 3585, 2× RFID cards, 2× mechanical keys, installation kit, user manual
Warranty: 24 months
How to use
Install the lock using the supplied 3585 mortise and the installation kit, ensuring door thickness is within 30–80 mm and handle orientation is set for left or right opening as required. Insert four AAA batteries to power the unit; if batteries run out you can supply temporary power via the hidden USB Type‑C port or use a mechanical key. Register fingerprints, add RFID cards, and configure passwords and user accounts through the lock interface or the Tuya Smart / Smart Life app. Use the app to manage users, issue temporary passwords and operate the lock remotely over Wi‑Fi.
Usage recommendations
For reliable operation, use high‑quality alkaline AAA batteries and replace them before the low‑voltage alert level. Keep the mechanical keys and RFID cards in secure locations as backups. When assigning temporary access, set appropriate time limits and periodically review administrator accounts in the Tuya app. Avoid exposing the touch panel to strong impacts and follow the supplied installation instructions to maintain the IP66 protection.

## FAQ

### How much does the HiSmart TV992911 smart door lock cost, and is it available for purchase?

The price is 143.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 2 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 06.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HiSmart TV992911 smart door lock be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HiSmart products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HiSmart service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11270015/63090834_large.webp