# Smart door lock HiSmart TV992997 with face recognition and fingerprint access

**URL:** https://aio.lv/en/product--hismart-tv992997--11281004
**Data updated:** 2025-12-30 21:06 (EET)
**Category:** Control Systems
**Manufacturer:** HiSmart
**Manufacturer code:** TV992997
**EAN:** 9990000992997
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 263.49 €
**Prices and availability valid until:** 2026-07-27 23:59
**Price without VAT (21%):** 217.76 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hismart-tv992997--11281004

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 06.07.2026 | free |
| Pickup points | 09.07.2026 | 1.89 EUR |
| Courier delivery to door | 09.07.2026 | 4.99 EUR |

## Summary description

HiSmart TV992997 is a smart door lock featuring face recognition and fingerprint access for secure, keyless entry. Designed for residential and small-office doors, it provides biometric authentication to simplify daily access, reduce reliance on keys, and improve security. Compatible with Tuya ecosystem for remote management and convenient integration with smart home setups.

## Long description

HiSmart TV992997 is a smart door lock with face recognition, fingerprint reader, touch keypad, Mifare RFID support and Wi‑Fi connectivity via the Tuya app. Designed for residential and small-office doors, the lock fits European Mortise 4585 and is supplied with two mechanical keys, two RFID cards and a rechargeable battery with USB charging cable.
Advantages
The lock offers multiple unlocking methods including facial recognition, fingerprint, password, RFID card and remote control through the Tuya/Smart Life app. Advanced AI 3D facial recognition works within a 120° angle and in low light; fingerprint and face recognition respond in under 0.5 s. Temporary passwords, customizable schedules and automatic relocking increase operational flexibility. The device supports two‑way intercom via the app, remote monitoring with real‑time access logs and voice control via Amazon Alexa or Google Assistant. Emergency USB charging and two mechanical keys provide backup access.
Suitable for
 Residential apartment and house entrance doors
 Internal doors in homes and small offices that use European Mortise 4585
 Rooms requiring controlled guest access with temporary passwords
 Smart home setups integrated with Tuya/Smart Life, Alexa or Google Assistant
Key specifications
 Model: HiSmart TV992997
 Unlocking methods: face recognition, fingerprint, password, Mifare RFID card, mechanical key, Tuya remote
 Face recognition angle: 120°; height range: 120–180 cm; speed \<0.5 s; capacity 50 faces
 Fingerprint speed \<0.5 s; error rate \<0.001%; capacity 200 fingerprints
 Total user capacity: 250 (faces + fingerprints/passwords)
 Keyboard: 12 touch buttons; Screen: AMOLED
 Lock standard: European Mortise 4585; Handle orientation: right-handed, opens into room
 Door thickness: 40–120 mm
 Power: Rechargeable Li‑ion 3000 mAh (22.2 Wh), USB‑C 5V/2A emergency input
 Materials: CNC aluminium body, 202 stainless steel lock
 Operating temperature: -15 °C to 55 °C; Humidity: 10–90%
 Dimensions: outer panel 433×36×39 mm; inner panel 400×34×65 mm; Weight: 1.3 kg
 App compatibility: Tuya Smart / Smart Life (iOS / Android)
 Warranty: 24 months
How to use
Install the HiSmart TV992997 into a door prepared for European Mortise 4585 following the supplied mounting instructions. Register administrator users via the local touchscreen or the Tuya/Smart Life app, then add faces, fingerprints, passwords and RFID cards as needed. Configure Wi‑Fi and app access for remote control, notifications and two‑way intercom. Use the touch keypad, fingerprint reader or facial scanner for everyday unlocking; in case of battery depletion use the USB‑C emergency power input or one of the two included mechanical keys.
Usage recommendations
For reliable biometric operation, register users’ faces and fingerprints in normal indoor lighting and keep the sensor area clean. Set temporary passwords for guests and enable automatic relocking to maintain security. Ensure the door thickness (40–120 mm) and handle orientation match the lock before installation.

## FAQ

### How much does the HiSmart TV992997 smart door lock with face & fingerprint cost, and is it available for purchase?

The price is 263.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 3 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 06.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HiSmart TV992997 smart door lock with face & fingerprint be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HiSmart products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HiSmart service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/11281004/64414247_large.webp