# Home automation device Homematic IP Ecost customer return EC/693197938 (refurbished)

**URL:** https://aio.lv/en/product--homematic-ip-ec693197938--12219821
**Data updated:** 2026-03-29 16:07 (EEST)
**Category:** Home Automation
**Manufacturer:** Homematic IP
**Manufacturer code:** EC/693197938
**EAN:** 676737367589
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 34.99 €
**Prices and availability valid until:** 2026-07-30 23:59
**Price without VAT (21%):** 28.92 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--homematic-ip-ec693197938--12219821

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 07.07.2026 | free |
| Pickup points | 10.07.2026 | 1.89 EUR |
| Courier delivery to door | 10.07.2026 | 4.99 EUR |

## Summary description

Homematic IP Ecost customer return is a customer-returned unit from the Homematic IP line, identified by model EC/693197938. As a home automation device it integrates with Homematic IP systems to control smart home functions. This returned/refurbished unit is suitable for testing, replacement or resale and should be inspected for condition and compatibility before installation.

## Long description

Homematic IP Ecost customer return EC/693197938 (refurbished) is a returned unit from the Homematic IP product line designed to integrate with Homematic IP smart home systems. This device enables centralised control and automation of compatible Homematic IP components and is offered as a refurbished item intended for testing, replacement, or resale. Buyers should verify physical condition, firmware compatibility and required accessories prior to installation to ensure proper operation within an existing Homematic IP network.
Advantages
The refurbished Homematic IP Ecost unit provides the same functional design as original Homematic IP devices while being offered at a lower cost and with reduced environmental impact through reuse. As a customer-returned product it may be cost-effective for repairs, spare-part replacement or experimental setups, while preserving interoperability with Homematic IP ecosystems when firmware and compatibility checks are confirmed.
Suitable for
Home automation testing and development within a Homematic IP environment
Replacement of a faulty Homematic IP component in an existing system
Use as a spare unit for troubleshooting or temporary operation
Resale by technicians or retailers after inspection and possible refurbishment
Key specifications
Function: Home automation control node compatible with Homematic IP systems
Condition: Customer-returned, refurbished unit intended for reuse
Integration: Works with Homematic IP protocol and ecosystem when firmware and device compatibility are met
Intended use: Testing, replacement, repair or resale
Physical form factor: Compact device suitable for installation where Homematic IP units are normally placed
How to use
Before installation, inspect the unit for visible damage and ensure any required power supply, connectors or mounting accessories are available. Update the device firmware if necessary and pair it to your Homematic IP access point or gateway following the manufacturer's pairing procedure. After successful pairing, configure device functions, assign rooms or groups and set automation rules through the Homematic IP app or web interface. Test each function to confirm reliability in the specific installation environment.
Usage recommendations
Verify compatibility with existing Homematic IP hardware and firmware versions; use the device for non-critical roles until full operational reliability is confirmed. If uncertainty remains about the condition or safety of the unit, consult a qualified technician or return to the seller for inspection.

## FAQ

### How much does the Homematic IP EC/693197938 Ecost customer return cost, and is it available for purchase?

The price is 34.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 1 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 07.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All Homematic IP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Homematic IP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12219821/68078619_large.webp