# Cartridge HP Ink 3JA23AE 963 Cyan

**URL:** https://aio.lv/en/product--hp-3ja23ae--1969119
**Data updated:** 2026-02-28 08:23 (EET)
**Category:** Inkjet Printer Cartridges
**Manufacturer:** HP
**Manufacturer code:** 3JA23AE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 26.49 €
**Prices and availability valid until:** 2026-07-28 23:59
**Price without VAT (21%):** 21.89 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-3ja23ae--1969119

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HP Ink 3JA23AE / 963 Cyan cartridge delivers vibrant color prints with high-quality ink. It is designed for easy installation and reliable performance, ensuring your documents and photos look professional. With a page yield of approximately 825 pages, this cartridge is perfect for home or office use, providing excellent value for money.

## Long description

Cartridge HP Ink 3JA23AE 963 Cyan is an original HP ink cartridge that delivers vibrant cyan color for professional-looking documents and photos. Designed for compatibility with selected HP OfficeJet Pro printers, the cartridge supports reliable installation and consistent print quality with a standard-yield capacity.
Advantages
Original HP 963 ink cartridges provide consistent, professional print quality and reliable page yields. These cartridges are specifically designed for compatible HP printers to ensure dependable performance and durable results. Tested Original HP inks printed, on average, more than twice the pages of non‑HP alternatives and are supplied as single cartridges in the box.
Suitable for
OfficeJet Pro 9010 series and compatible models (9010, 9012, 9014, 9015, 9015e, 9016, 9019, 9020, 9022, 9025, 9025e)
Workgroups and small offices requiring consistent, professional-quality color printing
Users who prefer Original HP cartridges for reliability and predictable page yields
Key specifications
Manufacturer part number (MPN): 3JA23AE
Model: HP 963 Cyan
Printing colour: Cyan
Type: Original (OEM) ink cartridge
Cartridge capacity: Standard yield (approx. 825 pages per manufacturer data)
Weight: 0.052 kg
What's in the box: 1 cartridge
How to use
Open the printer ink access door, remove the empty cartridge, and unpack the new HP 963 Cyan cartridge. Remove protective tape without touching the electrical contacts or ink nozzle, then insert the cartridge into the correct color slot until it clicks into place. Close the ink access door and follow on-screen printer prompts to align the cartridge if required. Use the printer’s maintenance menu to run a printhead alignment or nozzle check for optimal results.
Usage recommendations
Store cartridges in a cool, dry place and install them before the printed expiration or recommended use date. For best results, use Original HP cartridges and follow HP printer warnings and alignment procedures. Consider HP Instant Ink subscription options to simplify replacement and reduce downtime.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | Original |
| Compatibility | HP OfficeJet Pro 9010, 9012, 9014, 9015, 9015e, 9016, 9019, 9020, 9022, 9025, 9025e |
| Printing colours | Cyan |
| Country of origin | Malaysia |
| Cartridge capacity | Standard Yield |
| Brand compatibility | HP |
| OEM code | 3JA23AE |
| Quantity per pack | 1 pc(s) |
| Ink type | Pigment-based ink |
| Colour ink volume | 10.74 ml |
| Colour ink page yield | 700 pages |
| Colour ink cartridges quantity | 1 |
| HP segment | Business |
| Colour ink type | Pigment-based ink |

### Technical details

| Feature | Value |
|---|---|
| Box contents | 1 Cartridge |

### Weight & dimensions

| Feature | Value |
|---|---|
| Weight | 0.052 kg |
| Package weight | 50 g |
| Height | 126 mm |
| Width | 114 mm |
| Depth | 25 mm |
| Package depth | 1.15 mm |
| Package height | 0.25 mm |
| Package width | 1.25 mm |

### Operational conditions

| Feature | Value |
|---|---|
| Operating relative humidity (H-H) | 10 - 90 |
| Storage temperature (T-T) | -40 - 60 |
| Operating temperature (T-T) | 5 - 35 |
| Storage relative humidity (H-H) | 10 - 90 |

### Logistics data

| Feature | Value |
|---|---|
| Pallet dimensions (W x D x H) | 800 x 1200 x 1702 |
| Products per pallet | 6000 pc(s) |
| Master (outer) cases per pallet | 120 pc(s) |
| Layers per pallet | 10 pc(s) |
| Master (outer) case height | 156 mm |
| Master (outer) case width | 303 mm |
| Master (outer) cases per pallet layer | 12 pc(s) |
| Pallet weight (imperial) | 840.4 lbs |
| Pallet dimensions (W x D x H) (imperial) | 800.1 x 1193.8 x 1701.8 |
| Master (outer) case gross weight | 2.89 g |
| Pallet gross weight | 381.2 g |
| Pallet gross width | 800 mm |
| Pallet gross length | 1200 mm |
| Pallet gross height | 1702 mm |
| Master (outer) case length | 249 mm |
| Products per master (outer) case | 50 pc(s) |
| Harmonized System (HS) code | 84439990 |
| Master (outer) case gross weight (imperial) | 6.36 lbs |

## FAQ

### How much does the Cartridge HP Ink 3JA23AE 963 Cyan cost, and is it available for purchase?

The price is 26.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 557 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: brand compatibility, cartridge capacity, type, weight, printing colours, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Cartridge HP Ink 3JA23AE 963 Cyan?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/1969119/52418622_large.webp