# HP Poly Upgrade embedded 1-year Poly Premier to Poly RealPresence Desktop for Windows and macOS Application for 1 user

**URL:** https://aio.lv/en/product--hp-e01006902--12607080
**Data updated:** 2026-08-15 04:19 (EEST)
**Category:** Other goods
**Manufacturer:** HP
**Manufacturer code:** E01006902
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 7.49 €
**Prices and availability valid until:** 2026-10-10 23:59
**Price without VAT (21%):** 6.19 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-e01006902--12607080

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 24.09.2026 | free |
| Pickup points | 29.09.2026 | 1.99 EUR |
| Courier delivery to door | 29.09.2026 | 4.99 EUR |

## Summary description

Enhance your communication setup with the HP Poly software support upgrade for 1 user. This 1-year embedded service subscription transitions your current Poly Premier coverage to the Poly RealPresence Desktop application for Windows and macOS. Ideal for business professionals seeking reliable technical assistance, phone consultation, and standard 8x5 support to ensure seamless desktop video conferencing and collaboration.

## Long description

Enhance your communication setup with the HP Poly software support upgrade for 1 user. This 1-year embedded service subscription transitions your current Poly Premier coverage to the Poly RealPresence Desktop application for Windows and macOS. Ideal for business professionals seeking reliable technical assistance, phone consultation, and standard 8x5 support to ensure seamless desktop video conferencing and collaboration.
Advantages
This software upgrade provides professional users with access to reliable technical support and maintenance assistance for their communication tools. By transitioning to the Poly RealPresence Desktop application environment, users benefit from structured software updates and upgrades designed to maintain system stability. The service helps organizations optimize their virtual collaboration environment through dedicated assistance, ensuring that desktop video conferencing remains operational and efficient for daily business processes.
Suitable for
Individual business professionals using Windows and macOS for desktop video conferencing
Users transitioning current Poly Premier coverage to Poly RealPresence Desktop
Organizations requiring structured technical assistance and software maintenance for collaboration tools
Workspaces relying on regular software updates and upgrade assistance
When it may not be suitable
This service is not suitable for users who do not utilize the Poly RealPresence Desktop application for Windows and macOS. It is also not applicable for multi-user environments unless a corresponding number of individual service upgrades are acquired.
Key specifications
Service duration: 1 year
Supported platform: Poly RealPresence Desktop for Windows and macOS
User quantity: 1 user
Service type: Software support and maintenance upgrade
How to use
To utilize this service, ensure you have the appropriate software application installed on a compatible Windows or macOS system. The subscription functions as an embedded upgrade that transitions existing service coverage. Activation is processed through your designated service account, granting access to the included technical support and software maintenance resources for the specified duration.
What to consider before purchase
Verify that your current coverage is eligible for transition to the specified desktop application
Confirm the operating system compatibility for Windows or macOS
Check that the user count aligns with your operational requirements
Review the service duration to ensure it meets your planning needs
Usage recommendations
For optimal results, ensure your software is regularly updated and maintain active communication with the support portal to address technical queries promptly.

## Specifications

| Feature | Value |
|---|---|
| UNSPSC-code | 81111812 |
| Number of years | 1 year(s) |
| Product type | Upgrade |

## FAQ

### How much does the HP Poly RealPresence Desktop 1-Year Support Upgrade E01006902 cost, and is it available for purchase?

The price is 7.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 9876 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 24.09.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/12607080/69334666_large.webp