# Warranty/Support Extension HPE H07K6E

**URL:** https://aio.lv/en/product--hp-enterprise-h07k6e--4261355
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H07K6E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 262.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 1 043.79 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h07k6e--4261355

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HPE H07K6E warranty/support extension provides 1 license for 3 years of on-site support with a response time of 2 hours. Service is available 8 hours a day, 7 days a week, ensuring minimal downtime and quick resolution of issues. This extension is ideal for businesses that require reliable support for their HPE products.

## Long description

Warranty/Support Extension HPE H07K6E delivers HPE Pointnext Tech Care operational support for eligible HPE hardware and software. This 3-year on-site support license provides access to HPE expertise and digital support tools to help maintain product operation, reduce downtime, and improve operational efficiency.
Advantages
HPE Tech Care combines phone, chat and forum channels with access to product-specific specialists and general technical guidance. The service reduces time spent on entitlement or triage questions, offers HPE InfoSight assistance for supported products, and integrates with the HPE Support Center for self-service tools and curated knowledge resources. Response times vary by service level and include prioritized options (15-minute enhanced response for Critical/Essential service levels and a 2-hour response for Basic-covered products).
Suitable for
Businesses requiring 3 years of on-site HPE support
IT teams seeking direct access to product specialists and operational guidance
Environments that use HPE InfoSight or need integration with HPE Support Center
Organizations needing predictable response targets and structured escalation
Key specifications
Product name: Warranty/Support Extension HPE H07K6E
Brand: HP Enterprise
Type: On-site support
Service duration: 3 year(s)
On-site support: Yes
Typical response times: 15 minutes (24x7 enhanced for Critical), 1 hour for noncritical enhanced cases, 2 hours (Basic service level during coverage window)
Support channels: Phone (24x7 for incident logging), expert online chat (English, during coverage window), HPE moderated forums
How to use
Activate the H07K6E license according to HPE ordering and registration instructions, register your products and linked service agreements in HPE Support Center, and ensure users who will contact support are registered. For incidents, contact HPE via the support phone number, initiate expert online chat during the coverage window for quick guidance, or post to the HPE community forum for non-urgent questions. For complex issues, HPE may elevate chat or forum items into formal support incidents following standard incident management procedures.
Usage recommendations
Keep product inventory and service agreement links up to date in HPE Support Center, use the expert chat for quick clarifications and the phone channel for severity 1 incidents, and consider enabling HPE InfoSight on supported products to leverage analytics, alerts, and recommendations as part of the general technical guidance.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | MSL 2024 0 Drives |
| License quantity | 1 |
| Service time (hours x days) | 8x7 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H07K6E cost, and is it available for purchase?

The price is 1,262.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H07K6E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H07K6E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261355/51232855_large.webp