# Warranty/Support Extension HPE H07K9E

**URL:** https://aio.lv/en/product--hp-enterprise-h07k9e--4261357
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H07K9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 167.49 €
**Prices and availability valid until:** 2026-08-06 23:59
**Price without VAT (21%):** 1 791.31 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h07k9e--4261357

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The HPE H07K9E warranty/support extension provides 1 license for 5 years of on-site support with a response time of 2 hours. This service ensures that your HPE equipment is covered by professional support during business hours (9x5), minimizing downtime and maintaining operational efficiency.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products that helps IT teams maintain and optimize their environment. The HPE H07K9E warranty/support extension delivers one license for five years of on-site support with a 2-hour response commitment during the coverage window. The service combines access to product specialists, diagnostic resources, and digital self-service tools to reduce time spent on triage and improve operational continuity.
Advantages
HPE Tech Care provides multiple contact channels including 24x7 telephone access (response time varies by service level), expert online chat, moderated community forums, and automated incident logging. The service gives direct access to product-specific specialists and general technical guidance for operation, management, and security of covered products. For HPE products integrated with HPE InfoSight, Tech Care also supports interpretation of analytics, alerts, and recommendations to help customers act on workload insights.
Suitable for
Businesses that require on-site hardware support and a 2-hour response time.
IT teams that need direct access to product specialists and guidance for operations and security.
Environments using HPE InfoSight that require assistance interpreting analytics and recommendations.
Key specifications
Product name: Warranty/Support Extension HPE H07K9E
Service type: On-site support
License: 1 license
Duration: 5 year(s)
Response time: 2-hour phone response (coverage window as specified in contract)
Support channels: Telephone, expert online chat (English), HPE moderated forums, automated incident logging, HPE Support Center portal
How to use
To use the HPE H07K9E service, register the product and link the service agreement in HPE Support Center. Contact HPE via the designated telephone number, initiate expert online chat (English) during the coverage window, or post in the HPE community forums for non-urgent questions. For issues requiring formal tracking, open a support incident through the portal or by phone so HPE can engage product specialists and manage the incident according to the agreed response time.
Usage recommendations
Keep product registration and service agreement links up to date in HPE Support Center; use the self-service tools and curated knowledge base for quick resolution of common issues, and when products are connected to HPE InfoSight, request assistance to interpret alerts and recommendations to prioritize corrective actions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | 1U Tape Array |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H07K9E cost, and is it available for purchase?

The price is 2,167.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H07K9E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H07K9E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

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