# Warranty/Support Extension HPE H07M4E

**URL:** https://aio.lv/en/product--hp-enterprise-h07m4e--4261369
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H07M4E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 13 439.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 11 107.02 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h07m4e--4261369

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

The HPE H07M4E warranty/support extension provides 1 license for 5 years of on-site support. Available 24/7, with a repair time of 6 hours, this service ensures your HPE equipment remains operational with minimal downtime. Ideal for businesses that require reliable support and quick repairs.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. This offering complements the Warranty/Support Extension HPE H07M4E by providing access to product-specific specialists, general technical guidance, and multiple support channels that help reduce risk and improve operational efficiency while your on-site support contract covers repairs and onsite response.
Advantages
HPE Tech Care delivers direct access to specialized technical resources, a personalized digital experience via the HPE Support Center, and multiple contact channels including 24x7 telephone support, expert online chat, moderated community forums, and automated incident logging. For products covered by HPE InfoSight, Tech Care also provides guidance on InfoSight analytics, alerts, and recommendations. Response targets vary by service level, with enhanced 15-minute critical response for higher tiers and a 2-hour phone response for basic coverage.
Suitable for
Businesses using HPE servers, storage, or networking equipment that pair with the HPE H07M4E on-site support extension.
IT teams that need rapid access to product specialists and structured incident handling.
Organizations that benefit from InfoSight analytics and proactive operational guidance.
Key specifications
Service name: HPE Pointnext Tech Care (complements HPE H07M4E)
Support channels: 24x7 phone support, expert online chat (English), HPE community forums, automated incident logging, HPE Support Center portal
Response targets: 15-minute 24x7 enhanced response for severity 1 (Critical/Essential tiers); 1-hour response for other incidents at higher tiers; 2-hour phone response for Basic tier
Languages: Expert chat and specialist responses are provided in English; community forums limited to supported languages per forum
InfoSight support: Guidance for setup, configuration, analytics, alerts and recommendations for supported products
How to use
Contact HPE via the Support Center portal, telephone, expert online chat, or post in the HPE community forums. For incident logging by phone, call the designated HPE support number—24 hours a day, seven days a week; response time depends on the service level associated with your covered product. Use the expert online chat for quick technical questions (English only) and elevate complex issues to formal incidents when needed. Ensure your HPE Support Center account is registered and service agreements are linked to enable specialist access.
Usage recommendations
Keep your HPE H07M4E service contract and asset records up to date in HPE Support Center, register users who will contact support, and link service agreements to the account. For InfoSight-enabled products, enable telemetry and review InfoSight recommendations regularly so HPE Tech Care can provide informed guidance and faster resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | 1U Tape Array |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Repair time | 6 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H07M4E cost, and is it available for purchase?

The price is 13,439.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H07M4E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261369/51356628_large.webp