# Warranty/Support Extension HPE H07M5E

**URL:** https://aio.lv/en/product--hp-enterprise-h07m5e--4261370
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H07M5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 205.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 1 823.13 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h07m5e--4261370

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HPE H07M5E warranty/support extension provides 1 license for 3 years of on-site support. With service available 9 hours a day, 5 days a week, and a response time of just 2 hours, this extension ensures your HPE equipment is covered for any issues that may arise, minimizing downtime and maintaining operational efficiency.

## Long description

The HPE H07M5E Warranty/Support Extension provides one license for three years of on-site support for eligible HPE hardware and software. This HPE Tech Care service delivers operational support that goes beyond reactive troubleshooting by giving customers access to product-specific specialists, general technical guidance, and digital self-service tools to help manage and optimize their environment. Coverage includes telephone support, expert online chat, moderated community forum responses, automated incident logging and access to HPE InfoSight assistance where applicable.
Advantages
HPE Tech Care combines direct access to specialized technical resources with digital tools in the HPE Support Center to reduce time spent on triage and entitlement checks and to provide practical guidance on operation, management, and security. The H07M5E extension offers on-site support for three years with defined response times and multiple contact channels, plus access to HPE InfoSight analytics and curated knowledge resources for supported products.
Suitable for
Businesses that require on-site hardware support and a 2-hour response during coverage hours
IT teams needing access to product specialists and general technical guidance
Environments that use HPE InfoSight-enabled products and benefit from analytics and recommendations
Key specifications
Product name: Warranty/Support Extension HPE H07M5E
Brand: HP Enterprise
Service type: On-site support
License term: 3 year(s)
On-site support: Yes
Coverage window: 9 hours/day, 5 days/week (as specified in summary description)
Response time: 2-hour phone response for Basic service level; enhanced 15-minute 24x7 response available for Critical/Essential levels where applicable
How to use
Register the H07M5E service in HPE Support Center and link it to the covered assets. Use the HPE Support Center to identify installed products and open incidents or use automated incident logging. During the service coverage window, contact HPE by telephone to log incidents and request on-site dispatch when required. For quick technical questions, initiate Expert online chat (English only during coverage window) or post in the HPE community forums. Where applicable, request HPE InfoSight review and guidance to interpret alerts and recommendations for configured products.
Usage recommendations
Maintain accurate asset records in HPE Support Center and ensure service agreements are linked to the devices to speed incident handling. Use Expert online chat for quick questions and create formal support incidents for issues that require detailed troubleshooting or on-site intervention. For InfoSight-enabled products, share relevant analytics and alerts with HPE to obtain qualified recommendations and next-best actions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | MSL 2024 0 Drives |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H07M5E cost, and is it available for purchase?

The price is 2,205.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H07M5E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H07M5E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261370/51729950_large.webp