# Warranty/Support Extension HPE H07M7E

**URL:** https://aio.lv/en/product--hp-enterprise-h07m7e--4261371
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H07M7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 284.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 1 888.42 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h07m7e--4261371

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HPE H07M7E warranty/support extension provides 5 years of on-site support with a response time of 2 hours, ensuring your systems are always operational. This service covers 9 hours a day, 5 days a week, offering peace of mind and reliability for your IT infrastructure.

## Long description

Warranty/Support Extension HPE H07M7E provides operational support for HPE hardware and software through the HPE Pointnext Tech Care program. This service offers access to product-specific specialists, general technical guidance, and digital tools in HPE Support Center to help manage assets and improve operational efficiency. The H07M7E extension covers on-site support for 5 years with a 2-hour phone response under the Basic service level and includes access to telephone, expert online chat, moderated forums, automated incident logging, and HPE InfoSight assistance where applicable.
Advantages
The HPE H07M7E extension gives direct access to specialized technical resources and streamlines support interactions by reducing triage and entitlement questions. It provides multiple contact channels—phone, moderated forums, real-time chat and self-service tools—plus personalized digital asset management via HPE Support Center. For products supported by HPE InfoSight, the service includes guidance on analytics, alerts and recommended actions.
Suitable for
Businesses requiring on-site hardware support and rapid phone response
IT teams that need access to product specialists and general technical guidance
Environments that use HPE InfoSight and need assistance interpreting analytics and alerts
Organizations seeking 5-year warranty/support coverage with 2-hour response commitments
Key specifications
Service name: HPE Pointnext Tech Care (Warranty/Support Extension H07M7E)
Brand: HP Enterprise
MPN: H07M7E
Type: On-site support
Duration: 5 year(s)
On-site support: Yes
Phone response (Basic): 2-hour phone response from a product specialist during coverage window
Coverage window: 9 hours a day, 5 days a week (as per product summary)
How to use
Contact HPE Support Center by telephone to log incidents within the coverage window; for products under the Basic service level the target phone response is two hours. Use the HPE Support Center portal to view recognized assets, access curated knowledge resources, open incidents, or use automated incident logging. When available, initiate expert online chat for quick technical questions during the service coverage window. For community discussion or non-urgent issues, post in the HPE moderated forums—specialists respond to unresolved forum questions within two business days.
Usage recommendations
Register devices and link service agreements in HPE Support Center before an incident occurs, keep firmware and software information available when contacting support, and use HPE InfoSight for connected products to receive analytics-based alerts and recommendations the support team can help interpret.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | MSL 2024 0 Drives |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H07M7E cost, and is it available for purchase?

The price is 2,284.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H07M7E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H07M7E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261371/51729983_large.webp