# Warranty/Support Extension HPE H07M9E

**URL:** https://aio.lv/en/product--hp-enterprise-h07m9e--4261373
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H07M9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 7 044.49 €
**Prices and availability valid until:** 2026-08-06 23:59
**Price without VAT (21%):** 5 821.89 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h07m9e--4261373

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The HPE H07M9E warranty/support extension provides 1 license for 4 years of on-site support with a response time of 2 hours during business hours (9x5). This service ensures that your HPE equipment is covered for an extended period, minimizing downtime and maintaining operational efficiency.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products that provides access to specialized technical resources, general technical guidance, and digital self-service tools. The Warranty/Support Extension HPE H07M9E offers a 4-year on-site support license with a 2-hour response time during business hours (9x5) and integrates with HPE Tech Care channels—phone, expert chat, forums, and HPE Support Center—to help maintain product operation and minimize downtime.
Advantages
HPE Tech Care delivers direct access to product specialists and general technical guidance to reduce operational risk and improve efficiency. The service includes phone access 24x7 for incident logging, expert online chat and moderated forum responses, and an enhanced HPE Support Center with self-service tools and curated knowledge resources. For HPE InfoSight-enabled systems, Tech Care also supports interpretation of InfoSight analytics, alerts, and recommendations.
Suitable for
Organizations requiring on-site hardware support and fast response times during business hours
IT teams seeking access to product-specific specialists and general technical guidance
Environments using HPE InfoSight where analytics and alert interpretation are needed
Key specifications
Product name: Warranty/Support Extension HPE H07M9E
Brand: HP Enterprise
Type: On-site support
License term: 4 year(s)
Response time: 2-hour phone response during business hours (9x5) — Basic service level
Support channels: Telephone, expert online chat (English), HPE moderated forums, HPE Support Center portal
How to use
Register the product and link the service agreement in HPE Support Center to enable full access to HPE Tech Care channels. For incidents, contact HPE by telephone to log a support case; response targets follow the service level—2-hour phone response for Basic level during the coverage window. Use expert online chat for quick technical questions (English only) and the HPE community forums for peer and specialist responses. For complex issues, HPE may escalate chat or forum inquiries into formal support incidents following standard incident management processes.
Usage recommendations
Maintain linked service agreements and user registration in HPE Support Center to ensure fast routing to product specialists. For critical production incidents, verify your service level and consider higher-level response options; for InfoSight-enabled products, enable telemetry to allow HPE to analyze alerts and provide qualified recommendations.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 4 year(s) |
| On-site support | Yes |
| Compatibility | MSL 2024 0 Drives |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H07M9E cost, and is it available for purchase?

The price is 7,044.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H07M9E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261373/51757416_large.webp