# Support service HP Enterprise HPE 1 Year Post Warranty Tech Care Basic for DL380 Gen10 Plus — 1 year

**URL:** https://aio.lv/en/product--hp-enterprise-h10ympe--11654856
**Data updated:** 2025-12-02 02:24 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H10YMPE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 373.99 €
**Prices and availability valid until:** 2026-07-17 23:59
**Price without VAT (21%):** 1 961.98 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h10ympe--11654856

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 25.06.2026 | free |
| Pickup points | 30.06.2026 | 1.99 EUR |
| Courier delivery to door | 30.06.2026 | 4.99 EUR |

## Summary description

Post-warranty support service for HPE ProLiant DL380 Gen10 Plus servers. This HP Enterprise 1 Year Post Warranty Tech Care Basic package provides one year of technical care after the original warranty period. It covers basic post-warranty assistance for hardware and relevant service coordination to help maintain server uptime and simplify support for datacenter or enterprise deployments.

## Long description

HPE Tech Care Service provides operational support for HPE hardware and software products, covering both on‑premises and as‑a‑service deployments. The service offers access to product‑specific specialists and general technical guidance to help IT teams reduce risk, streamline operations, and focus on strategic tasks rather than only reactive issue handling.
Advantages
HPE Tech Care Service supplies direct access to expert technical resources with specialized knowledge of HPE hardware and software within the context of the customer’s workload. Support is available through multiple channels — telephone, real‑time chat, automated incident logging and HPE‑moderated forums — with defined response times. The service helps avoid time spent on triage or entitlement questions and supports proactive identification of more efficient ways to operate.
Key specifications
Coverage: HPE hardware and software products (on‑premises and as‑a‑service)
Support channels: telephone, real‑time chat, automated incident logging, moderated forums
Focus: product‑specific specialists and general technical guidance
Response: defined response times for supported channels
Benefit: reduces time spent on triage and entitlement questions
How to use
Contact HPE Tech Care Service via the available support channels for incidents or technical guidance. Provide product and workload details so specialists can assess the issue in the proper context. Use automated incident logging for faster case creation, use chat or phone for interactive troubleshooting, and consult moderated forums for community and HPE‑guided responses.
Recommendations
Provide complete product identifiers and workload context when opening a case, choose the most appropriate support channel for your issue (automated logging for tracking, chat/phone for immediate interaction), and keep contact and entitlement information up to date to minimize resolution delays.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |

## FAQ

### How much does the HP Enterprise HPE 1 Year Post Warranty Tech Care Basic cost, and is it available for purchase?

The price is 2,373.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 25.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can HP Enterprise HPE 1 Year Post Warranty Tech Care Basic be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/11654856/66932087_large.webp