# Service contract HP Enterprise HPE 3Y Tech Care Essential — 3 years support

**URL:** https://aio.lv/en/product--hp-enterprise-h24t0e--4261393
**Data updated:** 2026-03-27 13:31 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H24T0E
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

HPE 3Y Tech Care Essential from HP Enterprise is a three-year service contract providing technical support and hardware assistance for covered HPE products. The plan includes access to expert troubleshooting, parts replacement and escalation management to minimize downtime. Intended for businesses seeking standardized, multi-year maintenance and on-demand vendor support.

## Long description

HPE 3Y Tech Care Essential from HP Enterprise is a three-year service contract that provides technical support and hardware assistance for covered HPE products. The plan gives businesses access to HPE technical resources for troubleshooting, parts replacement and escalation management. It is intended to reduce downtime and support continued availability of IT infrastructure through standardized, multi-year vendor support.
Advantages
This service contract centralizes vendor support with defined service duration, giving predictable maintenance coverage for hardware and supported software components. Customers gain access to HPE technical expertise for faster fault isolation and repair coordination, including parts dispatch when required. The agreement supports escalation management to address complex issues and helps to streamline interactions between on-site IT staff and HPE support teams.
Suitable for
Organizations that need multi-year hardware and software support for HPE equipment
IT teams seeking access to vendor troubleshooting and escalation services
Businesses aiming to reduce unplanned downtime and accelerate recovery
Operations that require predictable maintenance windows and repair coordination
Key specifications
Coverage period: 3 years of technical and hardware support
Support scope: troubleshooting for covered hardware and supported software components
Service elements: remote technical assistance, escalation management, and parts replacement coordination
Provider: Hewlett Packard Enterprise technical resources collaborating with customer IT teams
How to use
After purchasing the HPE 3Y Tech Care Essential service, register the covered systems with HPE according to the vendor instructions and provide required system serial numbers during activation. When an issue occurs, contact HPE support via the designated support channels included with the contract and provide diagnostic details. HPE technical resources will work with your IT staff to diagnose the problem, advise on remediation steps and, when necessary, arrange parts replacement and escalation to higher-level specialists.
Usage recommendations
Maintain up-to-date system inventory and documentation to accelerate case handling. Use the contract’s defined support channels for problem reporting and follow HPE’s guidance on preventive maintenance to maximize infrastructure availability.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |
| Compatibility | MSA 2050 Storage |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4261393/59886200_large.webp