# Warranty/Support Extension HPE H24U7PE

**URL:** https://aio.lv/en/product--hp-enterprise-h24u7pe--4261399
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H24U7PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 761.99 €
**Prices and availability valid until:** 2026-08-06 23:59
**Price without VAT (21%):** 1 456.19 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h24u7pe--4261399

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

The HPE H24U7PE warranty/support extension provides 1 license for 1 year of on-site support with a response time of 2 hours during business hours (9x5). This service ensures that your HPE equipment remains operational with minimal downtime, offering peace of mind and reliable assistance when needed.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. The Warranty/Support Extension HPE H24U7PE provides one license for one year of on-site support with a 2-hour response time during the defined business coverage window (9x5). The service gives customers direct access to HPE specialists and general technical guidance to help maintain operational continuity and efficient management of covered HPE equipment.
Advantages
HPE Tech Care combines phone, online chat, moderated forums and digital self-service tools to simplify incident reporting and accelerate access to expert resources. The H24U7PE extension specifically ensures on-site assistance within a standard 2-hour response during business hours and includes guidance for product operation, management and security. The service also integrates with HPE Support Center and InfoSight for enhanced diagnostics, curated knowledge articles, and workload-related recommendations where applicable.
Suitable for
Small to medium IT environments requiring on-site HPE hardware support during business hours (9x5)
Customers who need a 1-year on-site warranty/support extension for HPE equipment
Environments where 2-hour on-site response time is acceptable for noncritical incidents
Teams that use HPE Support Center and HPE InfoSight for monitoring and diagnostics
Key specifications
Product name: Warranty/Support Extension HPE H24U7PE
Brand: HP Enterprise
MPN: H24U7PE
Service type: On-site support
License term: 1 year
Response time: 2-hour phone response / on-site response during business hours (9x5)
Coverage window: Business hours (9x5)
Support channels: Telephone, expert online chat (English), moderated forums, HPE Support Center portal
How to use
Purchase and register the H24U7PE license in HPE Support Center and link it to the covered product. For incidents, contact HPE by telephone during the coverage window to log a support incident; response times follow the service level terms. Use expert online chat or HPE community forums for quick technical questions or to request general technical guidance. For complex issues, HPE may convert inquiries into formal incidents for deeper investigation and on-site dispatch if required.
Usage recommendations
Register the service in HPE Support Center and keep asset inventory and serial numbers up to date. Use the digital self-service tools and curated knowledge base for routine tasks and diagnostics, and escalate to phone or on-site support when an incident meets the service criteria for on-site intervention.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Compatibility | MSA 2050 Storage |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H24U7PE cost, and is it available for purchase?

The price is 1,761.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H24U7PE be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H24U7PE?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261399/52277351_large.webp