# On-site warranty extension HP Enterprise H24Y4PE — 2 years, 24x7 support

**URL:** https://aio.lv/en/product--hp-enterprise-h24y4pe--4261406
**Data updated:** 2026-06-22 11:32 (EEST)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H24Y4PE
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

On-site warranty extension HP Enterprise H24Y4PE provides two years of 24x7 on-site support. The service adds on-site technical assistance for covered hardware, ensuring rapid response and maintenance during full days and nights. Suitable for enterprise servers and infrastructure requiring continuous availability and professional on-site service.

## Long description

The HP Enterprise H24Y4PE on-site warranty extension provides two years of comprehensive 24x7 technical support for your critical infrastructure. This service pack is designed to ensure that your hardware remains operational around the clock, minimizing downtime through rapid on-site assistance. By integrating with the HPE Pointnext Tech Care experience, this extension offers more than just reactive repairs; it provides proactive guidance and direct access to product specialists to help maintain your systems at peak performance.
Advantages
Choosing this warranty extension ensures that your business benefits from continuous availability and professional support regardless of the time or day. The service includes direct access to experts via telephone, online chat, and moderated forums, allowing for quick resolution of technical queries. Furthermore, the inclusion of general technical guidance helps your IT team manage, operate, and secure your HPE products more effectively. With the support of the HPE Support Center, you gain a personalized digital experience that simplifies asset management and provides self-service tools for faster incident resolution.
Suitable for
Enterprise servers and storage systems requiring 24x7 uptime.
IT environments that demand rapid on-site hardware maintenance.
Organizations seeking proactive technical guidance and operational optimization.
Businesses utilizing HPE InfoSight for infrastructure analytics and performance monitoring.
When it may not be suitable
This service may not be the optimal choice for non-critical hardware that does not require immediate on-site intervention or 24x7 availability. Additionally, if your organization does not utilize HPE hardware covered under the Tech Care program, this specific warranty extension will not be applicable to your existing infrastructure.
Key specifications
Service Type: On-site support
Duration: 2 years
Availability: 24 hours a day, 7 days a week
Support Channels: Telephone, real-time chat, and moderated expert forums
Included Services: Hardware repair, general technical guidance, and HPE InfoSight assistance
How to use
To utilize this service, ensure your hardware is registered within the HPE Support Center and that your service agreement is correctly linked to your assets. In the event of a technical issue, you can log an incident through the HPE Support Center portal, initiate a real-time chat with a specialist, or contact the support team via telephone. For general technical guidance or operational questions, you may use the available communication channels during your coverage window to receive expert advice and access curated knowledge resources.
What to consider before purchase
Verify that your specific hardware model is eligible for the Tech Care Essential service level.
Ensure your team is registered with the HPE Support Center to access digital tools and forums.
Confirm that your internal processes align with the 24x7 support model to maximize the value of the service.
Note that expert chat and specialist technical responses are provided in English.
Usage recommendations
For the best results, proactively link your installed HPE products to the HPE Support Center to enable automated incident logging and personalized analytics. Utilize the HPE InfoSight integration to receive actionable insights and recommendations, which can help your team address potential issues before they impact your business operations.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 2 year(s) |
| On-site support | Yes |
| Compatibility | MSA 2052 Arrays |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site warranty extension HP Enterprise H24Y4PE?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261406/51413017_large.webp