# On-site warranty/support extension HP Enterprise H25T4PE — 1 license, 2 years, 24x7 service

**URL:** https://aio.lv/en/product--hp-enterprise-h25t4pe--4259762
**Data updated:** 2026-03-27 13:29 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H25T4PE
**Warranty:** 2 Years
**Availability:** Out of stock

## Summary description

On-site warranty and support extension HP Enterprise H25T4PE providing 1 license for 2 years with 24x7 coverage. This service adds on-site technical support and hardware/service response around the clock to existing HP Enterprise equipment. Suitable for businesses needing continuous hardware assistance, reduced downtime and fast on-site repairs or diagnostics.

## Long description

On-site warranty/support extension HP Enterprise H25T4PE — 1 license, 2 years, 24x7 service delivers continuous on-site technical support and hardware response for existing HPE equipment. This service extension adds two years of coverage with round-the-clock access to HPE Tech Care resources, combining on-site repair or diagnostics with phone, chat, and forum access to product specialists. It is designed to reduce downtime, accelerate fault resolution and provide operational guidance for hardware and associated software where applicable.
Advantages
The service provides 24x7 phone access to HPE specialists, expert online chat, and moderated forum responses with defined response times. For critical incidents, enhanced response aims to connect or call back within 15 minutes; other incidents receive rapid specialist callbacks. HPE Tech Care also offers general technical guidance, access to HPE InfoSight assistance for supported products, and personalized digital tools through the HPE Support Center to help manage assets and perform self-service activities.
Suitable for
Businesses requiring continuous hardware support for HPE Enterprise equipment
IT teams seeking faster on-site repairs and reduced downtime
Environments that benefit from access to product specialists and technical guidance
Deployments using HPE InfoSight that need analytics-driven operational insight
Key specifications
Coverage: 2 years
Licenses: 1 license
Service window: 24 hours a day, 7 days a week
Response options: 15-minute enhanced response for critical incidents, 1-hour callback for non-critical incidents (varies by service level), 2-hour phone response for basic levels
Support channels: on-site technician dispatch, telephone support, expert online chat, moderated community forum, digital support portal
Included guidance: general technical guidance for operation, management and security of supported products
InfoSight: assistance for setup, configuration and interpretation of analytics for supported HPE products
How to use
Purchase and activate the H25T4PE license for the target HPE equipment and ensure the service agreement is linked in HPE Support Center. When an issue occurs, log a support incident via telephone, online chat, or the support portal; the incident will be triaged and routed to product specialists. For on-site hardware issues, HPE will dispatch a qualified technician according to the service level and coverage terms. Use the HPE Support Center to view recognized assets, access curated knowledge resources, and open or monitor incidents.
Usage recommendations
Maintain up-to-date asset registration in HPE Support Center and keep product firmware and configurations documented to speed diagnostics. For best results, register users who will contact support, identify critical systems requiring enhanced response, and, where applicable, enable HPE InfoSight to allow analytics-backed guidance.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 2 year(s) |
| On-site support | Yes |
| Compatibility | MSA 1050 Storage |
| License quantity | 1 |
| Service time (hours x days) | 24x7 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for On-site support HP Enterprise H25T4PE, 1 license, 2 years?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4259762/58814836_large.webp