# Warranty/Support Extension HPE H28A1E

**URL:** https://aio.lv/en/product--hp-enterprise-h28a1e--4261451
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H28A1E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 853.99 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 2 358.67 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h28a1e--4261451

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HPE H28A1E warranty/support extension provides 5 years of on-site service with a response time of 2 hours, ensuring quick resolution of issues. This license covers 1 unit and is available for service 9 hours a day, 5 days a week, making it ideal for businesses that require reliable support for their HPE equipment.

## Long description

HPE Tech Care (HPE Pointnext Tech Care) is an operational support service for HPE hardware and software that combines direct access to product specialists, general technical guidance, and digital self-service tools. The HPE H28A1E warranty/support extension provides five years of on-site support for one unit with a two-hour response option under the specified coverage window, helping IT teams maintain operational continuity and reduce time spent on routine triage and entitlement questions.
Advantages
HPE Tech Care offers multi-channel access to expert resources — telephone, moderated forums, expert online chat, and automated incident logging — and includes personalized digital management via HPE Support Center. The service emphasizes proactive operational guidance and performance optimization, avoids unnecessary administrative steps during incident intake, and includes HPE InfoSight assistance for supported products to interpret analytics, alerts, and recommendations.
Suitable for
 Businesses needing extended on-site warranty and rapid response for HPE equipment
 IT teams that require direct access to product specialists and technical guidance
 Environments that use HPE InfoSight and benefit from analytics-driven recommendations
 Organizations preferring a mix of phone, chat, and self-service support channels
Key specifications
 Product: Warranty/Support Extension HPE H28A1E
 Type: On-site support
 Coverage duration: 5 year(s)
 Units covered: 1 unit
 Response time: 2-hour standard phone response (basic service level); 15-minute enhanced response available for critical service levels where applicable
 Service window example: 9 hours/day, 5 days/week (as per the summary service agreement)
 Channels: Phone (24x7 incident logging; response times depend on service level), expert online chat (English, during coverage window), HPE community forums
How to use
Register the covered product and link the service agreement in HPE Support Center to enable access to the described support channels. To log an incident, contact HPE by telephone, use automated incident logging, initiate expert online chat during the coverage window, or post in the HPE community forum. For complex issues, support incidents may be created from chat or forum threads and will follow HPE incident management processes. For products integrated with HPE InfoSight, request assistance to interpret alerts and recommendations.
Usage recommendations
Ensure the service agreement is linked to your HPE Support Center account and keep system inventory information up to date. For critical incidents, use the phone channel to receive the fastest possible response; use expert chat or the forum for quick guidance and noncritical troubleshooting. For InfoSight-enabled systems, provide relevant telemetry and configuration details when requesting guidance to obtain precise recommendations.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | MSA 2060 Storage |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H28A1E cost, and is it available for purchase?

The price is 2,853.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H28A1E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H28A1E?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4261451/64265619_large.webp