# Support service HP Enterprise HPE 1Y Tech Care Essential — 1 license, 1 year (H28J8PE)

**URL:** https://aio.lv/en/product--hp-enterprise-h28j8pe--4983214
**Data updated:** 2026-03-27 13:39 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H28J8PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 291.99 €
**Prices and availability valid until:** 2026-07-29 23:59
**Price without VAT (21%):** 1 894.21 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h28j8pe--4983214

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 13.07.2026 | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

HPE 1Y Tech Care Essential from HP Enterprise is a one-year support license provided for a single device. The package includes technical care services for 1 license over 1 year (H28J8PE), offering hardware and software issue resolution, remote troubleshooting, and access to vendor support resources. Suitable for maintaining uptime and reducing downtime for enterprise servers and infrastructure.

## Long description

HPE 1Y Tech Care Essential from HP Enterprise is a one-year support license that covers a single device. The service provides access to technical care resources to help identify and resolve hardware and software issues, reduce downtime and support operational continuity for enterprise servers and infrastructure. Support includes remote troubleshooting, coordination with vendor resources, and guidance for maintaining system availability.
Advantages
This one-year support license centralizes technical assistance for a single device, combining hardware and software troubleshooting with access to vendor support channels. It helps streamline incident resolution through remote diagnostics and expert collaboration, reducing the time your IT team spends on fault isolation and remediation. The service is structured to maintain system availability and to provide consistent response procedures during the contract period.
Suitable for
Enterprise servers requiring vendor-backed technical support
Critical infrastructure where reduced downtime is essential
IT teams needing remote troubleshooting and coordination with Hewlett Packard Enterprise
Organizations seeking a one-year, single-device support plan
Key specifications
Service duration: 1 year for a single licensed device
Coverage: technical support for hardware and supported software
Support type: remote troubleshooting and vendor coordination
Availability: access to HPE technical resources for problem resolution
Intended use: increase availability and reduce downtime of IT infrastructure
How to use
Activate the license according to the vendor’s registration procedure and associate it with the target device. When an incident occurs, contact HPE support through the provided channels, supply device details and diagnostics, and follow the troubleshooting steps advised by HPE technical staff. Use remote session tools and diagnostic data as requested to accelerate fault identification and resolution. Maintain current system documentation and logs to support efficient case handling.
Usage recommendations
Keep firmware and supported software up to date and ensure that system inventories and serial numbers are readily available when contacting support. Document routine maintenance and incident history to help HPE technicians assess recurring issues and provide faster resolutions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| Compatibility | MSA2060LFFEnc |
| License quantity | 1 |

## FAQ

### How much does the HP Enterprise HPE 1Y Tech Care Essential — 1 license, 1 year cost, and is it available for purchase?

The price is 2,291.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 10 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 13.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can HP Enterprise HPE 1Y Tech Care Essential — 1 license, 1 year be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4983214/59231129_large.webp