# HPE 3Y Tech Care Basic 1 license(s) 3 year(s) H28Q9E

**URL:** https://aio.lv/en/product--hp-enterprise-h28q9e--4280311
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H28Q9E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 2 113.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 1 746.69 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h28q9e--4280311

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

HPE 3Y Tech Care Basic provides essential support for your HPE products. This license ensures access to technical assistance, software updates, and proactive monitoring for a duration of three years. Ideal for businesses looking to maintain optimal performance and reliability of their IT infrastructure.

## Long description

HPE 3Y Tech Care Basic (H28Q9E) delivers essential technical support and maintenance for HPE products for a period of three years. The license grants access to Hewlett Packard Enterprise technical resources who assist your IT team in diagnosing and resolving hardware and software issues for HPE and selected third-party products, and provides access to software updates and basic proactive monitoring to help maintain infrastructure availability.
Advantages
This three-year Tech Care Basic license centralizes essential support services, ensures access to qualified HPE technical staff, and includes software updates and monitoring that help reduce downtime. The service is structured to complement your internal IT operations and to provide faster problem identification and resolution for covered products.
Suitable for
 Small and medium businesses seeking standard support for HPE equipment
 IT teams that require access to HPE technical resources for hardware and software troubleshooting
 Environments that benefit from software updates and basic proactive monitoring
Key specifications
 Product name: HPE 3Y Tech Care Basic
 Manufacturer part number (MPN): H28Q9E
 Duration: 3 year(s)
 License quantity: 1 license(s)
 Category: Warranty and support extensions
How to use
Purchase and register the H28Q9E license with Hewlett Packard Enterprise according to the provided activation instructions. After registration, contact HPE support through the official channels when hardware or software issues arise; the HPE technical team will work with your IT staff to diagnose problems, provide troubleshooting steps, and coordinate any covered repairs or software updates.
Usage recommendations
Maintain accurate asset and contact information in your HPE account and apply available software updates promptly to maximize the effectiveness of the Tech Care Basic service over the three-year term.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 3 year(s) |
| Compatibility | MSA 2062 Storage |
| License quantity | 1 |

## FAQ

### How much does the HPE 3Y Tech Care Basic 1 license H28Q9E cost, and is it available for purchase?

The price is 2,113.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can HPE 3Y Tech Care Basic 1 license H28Q9E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280311/51232902_large.webp