# Tech Care Essential HPE 5Y H38K3E

**URL:** https://aio.lv/en/product--hp-enterprise-h38k3e--4280144
**Data updated:** 2025-12-29 15:56 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H38K3E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 180.99 €
**Prices and availability valid until:** 2026-08-04 23:59
**Price without VAT (21%):** 976.02 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h38k3e--4280144

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Wednesday | free |
| Pickup points | 13.07.2026 | 1.89 EUR |
| Courier delivery to door | 13.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care Essential service provides comprehensive support for your HP Enterprise products. With a duration of 5 years, it ensures timely assistance, proactive monitoring, and access to expert resources. This service is designed to minimize downtime and enhance the performance of your IT infrastructure, allowing you to focus on your core business operations.

## Long description

HPE Tech Care Essential (H38K3E) is a five-year support service from Hewlett Packard Enterprise that combines hardware and software assistance to help maintain availability and performance of HP Enterprise products. The service provides access to HPE technical resources who collaborate with your IT team to identify and resolve issues for HPE systems and selected third-party products, with the goal of reducing downtime and supporting continuity of operations.
Advantages
The Tech Care Essential plan offers coordinated hardware and software support over a five-year term, giving organizations access to HPE expertise, proactive monitoring capabilities, and structured escalation paths. The service is intended to shorten incident resolution times, provide consistent support processes, and simplify management of covered devices under a single contract.
Suitable for
Businesses seeking extended support for HPE servers and storage
IT teams that require predictable, long-term maintenance coverage
Organizations using mixed environments with selected third-party components
Key specifications
Brand: HP Enterprise
Manufacturer part number (MPN): H38K3E
Service duration: 5 year(s)
Category: Warranty and support extensions
How to use
Purchase and register the Tech Care Essential service against the covered HPE product following HPE registration instructions. When an incident occurs, contact HPE support through the provided channels, supply the required product and incident details, and work with HPE technicians who will guide diagnostics, recommend repairs or software updates, and coordinate parts replacement or onsite service if included in the contract.
Usage recommendations
Keep accurate inventory and serial numbers for covered equipment, maintain current contact and entitlement information with HPE, and follow HPE’s recommended firmware and software update schedules to ensure the most effective support under the Tech Care Essential service.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | Ms Gen10 Plus |

## FAQ

### How much does the Tech Care Essential HPE 5Y H38K3E cost, and is it available for purchase?

The price is 1,180.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Wednesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Tech Care Essential HPE 5Y H38K3E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280144/15955189_large.webp