# Service HPE 4Y Tech Care Basic H38V7E

**URL:** https://aio.lv/en/product--hp-enterprise-h38v7e--4280151
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H38V7E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 558.99 €
**Prices and availability valid until:** 2026-08-06 23:59
**Price without VAT (21%):** 461.98 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h38v7e--4280151

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

HPE 4Y Tech Care Basic provides essential support for your HP Enterprise products. This service includes 4 years of technical assistance, ensuring your systems run smoothly. Benefit from proactive monitoring, access to expert advice, and timely updates to keep your technology up to date. Ideal for businesses looking to maintain operational efficiency with reliable support.

## Long description

HPE Care Service offers combined hardware and software support designed to help maintain the availability of IT infrastructure. Service HPE 4Y Tech Care Basic H38V7E provides four years of technical assistance for HP Enterprise products, delivering access to Hewlett Packard Enterprise technical resources for troubleshooting hardware and supported third‑party software issues and for receiving timely updates.
Advantages
The service covers essential technical support for a defined four‑year period, ensuring access to HP Enterprise expertise, proactive problem identification and standard maintenance guidance. It centralizes hardware and software incident handling and simplifies escalation to vendor specialists when required.
Suitable for
Organizations needing continuity of support for HP Enterprise servers and infrastructure
IT teams seeking vendor-assisted troubleshooting and updates
Environments where predictable, multi‑year support is required
Key specifications
Brand: HP Enterprise
Manufacturer part number (MPN): H38V7E
Service duration: 4 year(s)
Service type: Tech Care Basic (hardware and software support)
How to use
Purchase and register the Service HPE 4Y Tech Care Basic H38V7E for the covered HP Enterprise products. When an issue occurs, contact Hewlett Packard Enterprise support through the provided support channels, provide product identifiers and incident details, and follow the instructions from technical resources for diagnosis and remediation. Keep system firmware and software updated as advised by support.
Usage recommendations
Maintain an up‑to‑date inventory of covered devices and their serial numbers, apply vendor‑recommended updates promptly, and document incidents to facilitate efficient support interactions with HPE technical teams.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 4 year(s) |
| Compatibility | Ms Gen10 Plus |

## FAQ

### How much does the Service HPE 4Y Tech Care Basic H38V7E cost, and is it available for purchase?

The price is 558.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Service HPE 4Y Tech Care Basic H38V7E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280151/15955203_large.webp