# HPE 4Y Tech Care Basic 1 license(s) 4 year(s) H38W5E

**URL:** https://aio.lv/en/product--hp-enterprise-h38w5e--4280154
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H38W5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 3 571.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 2 951.64 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h38w5e--4280154

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HPE 4Y Tech Care Basic provides essential support for your HPE products over a period of 4 years. This license ensures access to technical assistance, software updates, and hardware support, helping to maintain optimal performance and reliability. Ideal for businesses looking to safeguard their IT investments with a straightforward support solution.

## Long description

HPE 4Y Tech Care Basic 1 license(s) 4 year(s) H38W5E provides essential technical support and maintenance for HPE products for a period of four years. The service combines hardware and software assistance from Hewlett Packard Enterprise technical resources to help maintain availability and performance of your IT infrastructure, including support for selected third-party products where applicable.
Advantages
This four-year Tech Care Basic license ensures access to technical assistance, software updates and hardware support. It helps reduce downtime by providing qualified HPE support personnel to diagnose and resolve hardware and software issues, and it centralizes support for covered HPE products under a single service agreement.
Suitable for
 Businesses seeking basic, long-term support for HPE hardware and software
 IT teams that require vendor-backed troubleshooting and updates
 Organisations that need predictable lifecycle support for HPE systems over four years
Key specifications
 Product name: HPE 4Y Tech Care Basic 1 license(s) 4 year(s) H38W5E
 Brand: HP Enterprise
 MPN: H38W5E
 Service duration: 4 year(s)
 Category: Warranty and support extensions
How to use
Register the license according to Hewlett Packard Enterprise registration procedures and associate it with the covered HPE product serial number(s). When an issue arises, contact HPE support through the defined support channels, provide the license and product details, and follow the guidance from HPE technical resources to troubleshoot and resolve hardware or software problems.
Usage recommendations
Maintain up-to-date product records and ensure that covered devices are properly registered with HPE to speed up case handling. Keep software versions current and apply vendor-supplied updates when recommended by HPE support.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 4 year(s) |
| Compatibility | ML350 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the HPE 4Y Tech Care Basic 1 license(s) cost, and is it available for purchase?

The price is 3,571.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can HPE 4Y Tech Care Basic 1 license(s) be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280154/15955209_large.webp