# HPE 5Y Tech Care Basic HP Enterprise H38W6E

**URL:** https://aio.lv/en/product--hp-enterprise-h38w6e--4280145
**Data updated:** 2025-12-29 15:56 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H38W6E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 394.99 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 326.44 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h38w6e--4280145

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Thursday | free |
| Pickup points | 14.07.2026 | 1.89 EUR |
| Courier delivery to door | 14.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care Basic service provides essential support for your HP Enterprise products. With a duration of 5 years, it ensures timely assistance and access to technical resources, helping to minimize downtime and maintain optimal performance. This service is ideal for businesses looking for reliable support without the complexities of advanced service options.

## Long description

HPE 5Y Tech Care Basic H38W6E provides essential hardware and software support for HP Enterprise products over a five-year period. The service gives access to Hewlett Packard Enterprise technical resources who collaborate with your IT team to diagnose and resolve issues affecting HPE and selected third‑party products, helping to maintain system availability and reliable operation.
Advantages
The service offers a defined five‑year coverage that simplifies support planning, direct access to HPE technical specialists, and combined hardware and software assistance for covered products. It is designed to reduce downtime by providing timely technical intervention and coordinated problem resolution without the complexity of advanced support tiers.
Suitable for
 Small and medium businesses seeking multi‑year basic support for HP Enterprise hardware
 IT teams that require coordinated hardware and software troubleshooting
 Environments where predictable, long‑term support coverage is preferred over advanced service options
Key specifications
 Product name: HPE 5Y Tech Care Basic HP Enterprise H38W6E
 Brand: HP Enterprise
 Category: Warranty and support extensions
 Duration: 5 year(s)
 MPN: H38W6E
How to use
Register the service according to the vendor instructions and provide the affected product details when contacting HPE support. HPE technical resources will work with your IT staff to troubleshoot incidents, perform remote diagnostics, and coordinate hardware or software remedies as covered by the service terms.
Usage recommendations
Keep an up‑to‑date inventory of covered devices and ensure warranty/service identifiers are available when opening support cases to accelerate response and resolution.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | Ms Gen10 Plus |

## FAQ

### How much does the HPE 5Y Tech Care Basic HP Enterprise H38W6E cost, and is it available for purchase?

The price is 394.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Thursday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can HPE 5Y Tech Care Basic HP Enterprise H38W6E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280145/15955191_large.webp