# HPE 5Y Tech Care Basic License H38X5E

**URL:** https://aio.lv/en/product--hp-enterprise-h38x5e--4280157
**Data updated:** 2025-12-29 15:57 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H38X5E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 927.49 €
**Prices and availability valid until:** 2026-08-07 23:59
**Price without VAT (21%):** 766.52 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h38x5e--4280157

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

The HPE 5Y Tech Care Basic License provides essential support for HPE products over five years. This license ensures access to technical assistance, software updates, and hardware support, enhancing the reliability and performance of your HPE systems. Ideal for businesses seeking peace of mind with their IT infrastructure.

## Long description

HPE 5Y Tech Care Basic License H38X5E delivers five years of core support services for HPE products, combining hardware and software assistance to help maintain availability and stability of your IT infrastructure. The license gives access to HPE technical resources for troubleshooting and support of HPE and selected third-party products.
Advantages
The HPE 5Y Tech Care Basic License provides long-term access to technical assistance, timely software updates and coordinated hardware support. It centralizes support through HPE resources to reduce resolution time for incidents involving covered HPE systems and selected third-party components.
Suitable for
Businesses seeking predictable five-year support for HPE hardware and software
IT teams that require vendor-backed troubleshooting and software updates
Environments where maintaining availability and reducing downtime is important
Key specifications
Product name: HPE 5Y Tech Care Basic License H38X5E
Brand: HP Enterprise
Manufacturer part number (MPN): H38X5E
Coverage duration: 5 year(s)
Service category: Warranty and support extensions
How to use
Purchase and register the HPE 5Y Tech Care Basic License with HPE according to the provided activation instructions. Once activated, engage HPE technical resources via the support channels specified in your service documentation to report issues, request software updates, or arrange hardware diagnostics and repairs for covered products.
Usage recommendations
Keep service registration details, system serial numbers and configuration information readily available when contacting HPE support to speed up incident handling. Review the license terms to confirm which HPE and third-party products are covered.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 5 year(s) |
| Compatibility | ML110 Gen10 |
| License quantity | 1 |

## FAQ

### How much does the HPE 5Y Tech Care Basic License H38X5E cost, and is it available for purchase?

The price is 927.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 200 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Cash payment, Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can HPE 5Y Tech Care Basic License H38X5E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4280157/15955215_large.webp