# Warranty Support Extension On-site HPE H38Z7PE

**URL:** https://aio.lv/en/product--hp-enterprise-h38z7pe--4259794
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H38Z7PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 889.49 €
**Prices and availability valid until:** 2026-08-05 23:59
**Price without VAT (21%):** 1 561.56 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h38z7pe--4259794

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 15.07.2026 | 1.89 EUR |
| Courier delivery to door | 15.07.2026 | 4.99 EUR |

## Summary description

The HPE H38Z7PE warranty/support extension provides an additional year of on-site support for your HPE equipment. This service ensures that your hardware remains operational with minimal downtime, offering peace of mind and reliability. With professional assistance available, you can quickly resolve any issues that arise, ensuring your business continuity.

## Long description

Warranty Support Extension On-site HPE H38Z7PE provides an additional year of on-site operational support for eligible HPE hardware and related software, extending existing coverage to help maintain availability and minimize downtime. The service includes access to HPE Tech Care capabilities such as phone support, expert online chat, community forum responses, general technical guidance, and assistance with HPE InfoSight for supported devices.
Advantages
This on-site warranty extension ensures one more year of technician dispatch and on-premises assistance for covered equipment, together with tailored access to HPE Tech Care resources. Customers gain structured response-time commitments for phone support, access to specialist guidance via online chat and forums, and the ability to leverage HPE InfoSight analytics and recommendations for connected products.
Suitable for
Businesses needing to extend on-site hardware support for an additional year
IT teams that require defined response times for critical incidents
Environments using HPE InfoSight-enabled products that benefit from analytics-driven guidance
Key specifications
Service type: On-site warranty/support extension
Duration: 1 year(s)
On-site support: Yes
Service brand: HPE Tech Care (HPE Pointnext)
MPN: H38Z7PE
How to use
When an issue occurs with covered equipment, contact HPE support via the channels provided under your service agreement. For critical (severity 1) incidents under enhanced service levels, HPE aims to connect you to a product specialist or call back within 15 minutes; other incidents are typically handled within the response windows defined by your service level. Use telephone, expert online chat (English only during coverage window), or the HPE community forums to obtain guidance. For complex matters, HPE may convert inquiries into formal support incidents and dispatch on-site technicians as required.
Usage recommendations
Keep service agreement details and asset registration current in HPE Support Center to ensure accurate recognition of installed products and to enable the fastest possible response. For products supported by HPE InfoSight, enable connectivity to benefit from analytics, alerts, and recommended actions.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Compatibility | ProLiant DL360 Gen9 |
| Phone support | Yes |

## FAQ

### How much does the Warranty Support Extension HPE H38Z7PE cost, and is it available for purchase?

The price is 1,889.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty Support Extension HPE H38Z7PE be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty Support Extension HPE H38Z7PE?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4259794/64265506_large.webp