# Warranty/Support Extension HPE H39A2PE

**URL:** https://aio.lv/en/product--hp-enterprise-h39a2pe--4260210
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H39A2PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 1 662.49 €
**Prices and availability valid until:** 2026-08-08 23:59
**Price without VAT (21%):** 1 373.96 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h39a2pe--4260210

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Tuesday | free |
| Pickup points | 17.07.2026 | 1.89 EUR |
| Courier delivery to door | 17.07.2026 | 4.99 EUR |

## Summary description

The HPE H39A2PE warranty/support extension provides 1 license for 1 year of on-site support, available 9 hours a day, 5 days a week. With a response time of just 2 hours, this service ensures quick assistance for your HPE products, minimizing downtime and enhancing operational efficiency.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) delivers operational support for HPE hardware and software products. The service gives IT teams direct access to product specialists, proactive general technical guidance, and digital tools in HPE Support Center to help manage assets, identify interactions between installed products, and perform certain tasks without opening a support incident. HPE Tech Care covers phone support, expert online chat, moderated forum responses, automated incident logging and access to HPE InfoSight assistance for supported products.
Advantages
HPE Tech Care provides faster access to product-specific expertise, reduces time spent on entitlement and triage questions, and offers general technical guidance for operation, management and security. The HPE Support Center adds a personalized digital experience with self-service tools and curated knowledge resources. For supported products, HPE InfoSight assistance extends guidance to analytics, alerts and recommendations.
Suitable for
Organizations running HPE hardware and/or software that require operational support
IT teams needing direct access to specialists and proactive technical guidance
Customers who want a digital support portal with self-service tools and curated knowledge
Environments using HPE InfoSight where analytics and alert interpretation are required
Key specifications
Service type: Operational support for HPE products (hardware and software)
Access channels: Telephone (24x7 for logging incidents), expert online chat (during coverage window, English only), moderated community forums
Response targets: 15-minute response objective for severity 1 (Critical/Essential levels); 1-hour callback for other incidents at enhanced levels; 2-hour phone response for Basic service level within coverage window
Coverage: General technical guidance treated as severity 3 / noncritical incident and available via phone, web and chat during service coverage window
HPE InfoSight: Assistance for setup, configuration and interpretation of analytics, alerts and recommendations for supported products
Language: Expert chat and specialist responses are provided in English; forum responses within two business days for unsolved questions
How to use
Contact HPE Support Center by telephone to log a support incident or initiate expert online chat during the service coverage window. For noncritical questions, use general technical guidance channels (phone, web or chat) or consult the self-service tools and knowledge resources in HPE Support Center. Post questions in the official HPE community forums; product specialists will respond to unsolved posts within two business days or request a formal support incident when standard support processes are required. For products supported by HPE InfoSight, request assistance to interpret analytics, alerts and recommendations.
Usage recommendations
Register with HPE Support Center and link your service agreements to ensure full access to specialist responses and forum features; use the appropriate service level for critical incidents to achieve the targeted response times.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Compatibility | DL360p Gen8 |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H39A2PE cost, and is it available for purchase?

The price is 1,662.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Tuesday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H39A2PE be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H39A2PE?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4260210/64265515_large.webp