# Warranty/Support Extension HPE H39W7PE

**URL:** https://aio.lv/en/product--hp-enterprise-h39w7pe--4260222
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H39W7PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 480.49 €
**Prices and availability valid until:** 2026-08-07 23:59
**Price without VAT (21%):** 397.10 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h39w7pe--4260222

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Monday | free |
| Pickup points | 16.07.2026 | 1.89 EUR |
| Courier delivery to door | 16.07.2026 | 4.99 EUR |

## Summary description

The HPE H39W7PE warranty/support extension provides one year of on-site support with a response time of 2 hours. This service is available 9 hours a day, 5 days a week, ensuring your systems are well-supported and minimizing downtime. Ideal for businesses that require reliable and prompt technical assistance.

## Long description

HPE Pointnext Tech Care (HPE Tech Care) is an operational support service for HPE hardware and software products. The HPE H39W7PE warranty/support extension provides one year of on-site HPE Tech Care with a 2-hour phone response during the coverage window (9 hours a day, 5 days a week). The service gives customers access to product-specific specialists, general technical guidance, expert online chat and forum responses, and digital tools via HPE Support Center to help manage assets and optimize operations.
Advantages
HPE Tech Care combines direct access to specialist technical resources with general technical guidance to reduce risk and help IT teams work more efficiently. The H39W7PE extension includes on-site support and guaranteed phone response times appropriate to the Basic service level, access to HPE Support Center self-service tools, and assistance with HPE InfoSight for supported products. Multiple communication channels are available, including telephone, moderated forums, automated incident logging, and expert chat (chat and specialist forum responses are available in English).
Suitable for
Small and medium enterprises requiring one year of on-site support
Environments needing a 2-hour phone response during business coverage hours (9x5)
Teams that benefit from direct access to HPE product specialists and curated knowledge resources
Systems covered by HPE InfoSight that require guidance on analytics and alerts
Key specifications
Product name: Warranty/Support Extension HPE H39W7PE
Brand: HP Enterprise
Service type: On-site support
Duration: 1 year
Response time: 2-hour phone response (Basic service level) during coverage window
Coverage window: 9 hours/day, 5 days/week
Support channels: Telephone, HPE Support Center portal, moderated forums, automated incident logging, expert online chat (English)
How to use
Register and link your service agreement in HPE Support Center to enable the H39W7PE extension. For incidents during the coverage window, contact HPE by telephone to log a support incident and receive the 2-hour phone response from a product specialist. Use the HPE Support Center portal for self-service tasks and to access curated knowledge articles, videos, and incident logging. For supported products connected to HPE InfoSight, request assistance to interpret alerts and recommendations; complex issues can be elevated to formal support incidents as needed.
Usage recommendations
Keep product service agreements and asset links up to date in HPE Support Center, and register users who will contact support. Use the expert online chat for quick technical questions in English and create formal incidents for issues requiring on-site intervention or detailed troubleshooting.

## Specifications

### Features

| Feature | Value |
|---|---|
| Type | On-site |
| Service type | Next Business Day |
| Number of years | 1 year(s) |
| On-site support | Yes |
| Compatibility | DL60 Gen9 |
| License quantity | 1 |
| Service time (hours x days) | 9x5 |
| Response time | 2 |
| Phone support | Yes |

### Packaging data

| Feature | Value |
|---|---|
| Quantity per pack | 1 pc(s) |

## FAQ

### How much does the Warranty/Support Extension HPE H39W7PE cost, and is it available for purchase?

The price is 480.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Monday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Warranty/Support Extension HPE H39W7PE be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: type, number of years, on-site support, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

### Where can I download the instructions for Warranty/Support Extension HPE H39W7PE?

You can download the instructions in PDF format from the “Instructions” section on the product description page. The file contains complete information about installation, setup, and usage.

## Image

https://aio.lv/img/cache/product/4260222/64265517_large.webp