# Tech Care Basic 1Y HPE H39Y5PE

**URL:** https://aio.lv/en/product--hp-enterprise-h39y5pe--4260012
**Data updated:** 2025-12-29 15:54 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H39Y5PE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 251.99 €
**Prices and availability valid until:** 2026-08-13 23:59
**Price without VAT (21%):** 208.26 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h39y5pe--4260012

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | Friday | free |
| Pickup points | 22.07.2026 | 1.89 EUR |
| Courier delivery to door | 22.07.2026 | 4.99 EUR |

## Summary description

HPE 1Y Tech Care Basic provides essential support for your HPE products, ensuring reliable performance and quick resolution of issues. This service includes access to technical resources, software updates, and expert assistance for one year. Ideal for businesses seeking to maintain operational efficiency and minimize downtime.

## Long description

HPE Tech Care Basic 1Y (H39Y5PE) delivers one year of essential support services for HPE equipment and selected third-party products. The service combines hardware and software assistance to help maintain availability and address faults, providing access to Hewlett Packard Enterprise technical resources, software updates, and guided troubleshooting to support ongoing operations.
Advantages
This one‑year Tech Care Basic plan gives access to HPE technical experts, software updates and coordinated resolution for hardware and supported software issues. The service is designed to reduce time to repair and simplify problem escalation while preserving the manufacturer‑recommended support workflow.
Suitable for
 Small and medium businesses seeking basic product support
 Environments that require manufacturer-backed troubleshooting and software updates
 IT teams that need predictable, one-year support coverage for HPE systems
Key specifications
 Brand: HP Enterprise
 Manufacturer part number (MPN): H39Y5PE
 Service duration: 1 year
 Service type: Hardware and software support (HPE Care Service)
 Category: Warranty and support extensions
How to use
Purchase and register the HPE Tech Care Basic 1Y service for the target HPE product using the MPN H39Y5PE. When an incident occurs, contact HPE technical support through the provided support channels, reference the registered product and service agreement, and follow the guidance from HPE technicians to diagnose and resolve hardware or software issues. Apply software updates supplied through the service as instructed to maintain supported configurations.
Usage recommendations
Register the service immediately after purchase and keep product serial numbers and service agreement information available for faster support. Follow HPE's update and backup guidance to minimize downtime and ensure a smooth support experience.

## Specifications

### Features

| Feature | Value |
|---|---|
| Number of years | 1 year(s) |
| Compatibility | ML310e Gen8 v2 |

## FAQ

### How much does the Tech Care Basic 1Y HPE H39Y5PE cost, and is it available for purchase?

The price is 251.99 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on Friday at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can Tech Care Basic 1Y HPE H39Y5PE be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

### How can I tell if this product suits my needs?

When making a choice, we recommend paying attention to the key features: number of years, compatibility with your devices or usage conditions, material quality, functionality, and warranty terms. These characteristics will help you determine how well the model meets your needs.

## Image

https://aio.lv/img/cache/product/4260012/64265510_large.webp