# HPE 3 Year Tech Care Basic DL380 Gen12 HW Service

**URL:** https://aio.lv/en/product--hp-enterprise-h49rje--11674489
**Data updated:** 2026-01-15 11:58 (EET)
**Category:** Laptop, PC & Tablet Accessories
**Manufacturer:** HP Enterprise
**Manufacturer code:** H49RJE
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 7 273.49 €
**Prices and availability valid until:** 2026-07-24 23:59
**Price without VAT (21%):** 6 011.15 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h49rje--11674489

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 23.07.2026 | free |
| Pickup points | 28.07.2026 | 1.89 EUR |
| Courier delivery to door | 28.07.2026 | 4.99 EUR |

## Summary description

HPE 3 Year Tech Care Basic DL380 Gen12 HW Service. Number of years: 3 year(s), Type: On-site

## Long description

HPE 3 Year Tech Care Basic DL380 Gen12 HW Service provides on-site hardware support for the HPE ProLiant DL380 Gen12 server platform for a duration of three years. This service option covers dispatch of qualified technicians to the customer location to diagnose and repair hardware faults, with the aim of restoring server operation and minimizing hardware downtime for business-critical systems.
Advantages
This three-year, on-site hardware support contract simplifies maintenance planning by providing a defined coverage period and a single point of contact for hardware faults. On-site dispatch reduces the need to ship equipment to service centers, enabling faster repairs at the installation site. The service is provided by personnel experienced with HP Enterprise server hardware and the DL380 Gen12 platform.
Suitable for
Organizations running HPE ProLiant DL380 Gen12 servers in data centers or branch locations
IT environments requiring on-site hardware response and repair
Businesses seeking predictable hardware support over a three-year period
Key specifications
Service duration: 3 years
Service type: On-site hardware support and repair
Target hardware platform: HPE ProLiant DL380 Gen12 servers
Coverage: Hardware diagnosis and on-site repair by qualified technicians
How to use
To use this service, register the contract with HPE according to the provided activation instructions and ensure the service entitlement is associated with the specific DL380 Gen12 server serial number. When a hardware issue occurs, contact the HPE support number or portal, provide the server details and fault description, and request on-site service. A technician will be dispatched to the location to perform diagnosis and repair under the terms of the contract.
Usage recommendations
Keep system firmware and firmware-integrated agents up to date and document server configuration and serial numbers to streamline technician diagnostics. Maintain a clear access plan for service personnel to the server location to facilitate timely on-site repairs.

## Specifications

| Feature | Value |
|---|---|
| Type | On-site |
| Compatibility | DL380 Gen12 |
| Number of years | 3 year(s) |

## FAQ

### How much does the HPE 3 Year Tech Care Basic DL380 Gen12 HW Service H49RJE cost, and is it available for purchase?

The price is 7,273.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 10000 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 23.07.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Leasing for legal entities. All transactions are 100% secure and encrypted.

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

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