# IT support service Aruba H4WK8E

**URL:** https://aio.lv/en/product--hp-enterprise-h4wk8e--815682
**Data updated:** 2025-12-28 21:39 (EET)
**Category:** Warranty Extensions & Service Packs
**Manufacturer:** HP Enterprise
**Manufacturer code:** H4WK8E
**Warranty:** 2 Years
**Availability:** Available for order
**Price:** 189.49 €
**Prices and availability valid until:** 2026-07-19 23:59
**Price without VAT (21%):** 156.60 EUR
**Can be purchased by legal entities:** Yes (invoice)
**Buy:** https://aio.lv/en/product--hp-enterprise-h4wk8e--815682

## Delivery options

| Delivery method | Delivery time | Cost |
|---|---|---|
| Office pickup (2b. Kengaraga str., Riga, Latvia, LV-1063) | 29.06.2026 | free |
| Pickup points | 02.07.2026 | 1.99 EUR |
| Courier delivery to door | 02.07.2026 | 4.99 EUR |

## Summary description

The Aruba H4WK8E IT support service offers 24x7 assistance for HP Enterprise products. With expert technicians available around the clock, you can ensure your systems are always operational. This service includes troubleshooting, maintenance, and updates to keep your IT infrastructure running smoothly.

## Long description

HPE Proactive Care Advanced Service (IT support service Aruba H4WK8E) extends HPE Proactive Care to provide personalized, proactive support for HP Enterprise infrastructure. The service assigns an HPE Account Support Manager (ASM) who offers technical and operational advice based on HPE best practices, and delivers real-time monitoring, analysis and tailored reports to help prevent problems and reduce operational load on your IT staff.
Advantages
HPE Proactive Care Advanced combines proactive monitoring via Remote Support Technology with access to specialist technical resources and an enhanced incident response model. The service helps reduce downtime by providing real-time device monitoring, personalized recommendations, and a faster escalation path that includes a Technical Solution Specialist (TSS) and, for severe incidents, a Critical Event Manager (CEM) to coordinate resolution and provide regular status updates.
Suitable for
Enterprises using HP Enterprise (Aruba) hardware and software that require 24x7 operational support
IT teams seeking to reduce routine management tasks and free staff for strategic projects
Organisations that need proactive monitoring, tailored reports and faster incident resolution
Key specifications
Product name: IT support service Aruba H4WK8E (HPE Proactive Care Advanced)
Brand: HP Enterprise
MPN: H4WK8E
Support model: Proactive monitoring with Remote Support Technology
Coverage: 24x7 assistance and monitoring (as provided by the service)
Special roles: Assigned Account Support Manager (ASM), Technical Solution Specialist (TSS), Critical Event Manager (CEM) for severity incidents
How to use
Enroll your HP Enterprise devices in HPE Remote Support Technology and provide the necessary access details so the service can perform real-time monitoring and data collection. Work with your assigned ASM to receive personalized reports and recommendations, and request specialist technical assistance for projects or performance improvements. In case of incidents, contact support through the provided channels to initiate the enhanced response process; the TSS and, when applicable, the CEM will manage escalation and provide progress updates.
Usage recommendations
Maintain the current version of HPE Remote Support Technology on all covered devices to ensure full delivery of monitoring, proactive reporting and faster support. Keep contact and device inventory information up to date with your ASM to enable timely analysis and incident handling.

## Specifications

| Feature | Value |
|---|---|
| License term in years | 3 year(s) |

### Features

| Feature | Value |
|---|---|
| Compatibility | Aruba 7008 PEFV |
| Service time (hours x days) | 24x7 |

## FAQ

### How much does the IT support service Aruba H4WK8E cost, and is it available for purchase?

The price is 189.49 € (valid at the time of publication and already includes all taxes). The item is available for order — 100 pcs. are in stock, and you can place your purchase right now with delivery across Latvia and Europe or choose pickup at the Riga collection point. We offer favorable purchase terms, including the option to split the payment into convenient monthly installments. Availability and price are updated in real time, so we recommend placing your order in advance.

### If I order this product today, when will I receive my order?

If you place your order today, delivery will be as fast and convenient as possible. You will be able to pick up your order on 29.06.2026 at the Riga pickup point or choose delivery across Latvia and Europe. We carefully inspect every purchase and pack it securely for safe transportation.

### What payment options are available?

AiO.lv offers several payment methods: Bank transfer, Bank cards on-line, Apple Pay, Google Pay, Installment. All transactions are 100% secure and encrypted.

### Can IT support service Aruba H4WK8E be purchased with a lease?

Yes, the purchase is available both on credit and with an interest-free installment plan. Learn more about installments and credit options: https://aio.lv/en/payment#b3

### Can this product be purchased for a company (with VAT)?

Yes. AiO.lv works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.

### What is the warranty period?

All HP Enterprise products come with an official 2 Years warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized HP Enterprise service centers and through AiO.lv

### Can the product be returned after purchase?

Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.

### Where should I contact for warranty service?

For warranty-related questions you can contact the AiO.lv (SIA VSPRO) customer support team. More information about warranty service: https://aio.lv/en/warranty

## Image

https://aio.lv/img/cache/product/815682/9014014_large.webp